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- Tasks: Lead a specialist team in managing service charges and ensuring financial compliance.
- Company: Join a large, complex organisation with a focus on collaboration and innovation.
- Benefits: Competitive salary of £85K, hybrid working model, and opportunities for professional growth.
- Why this job: Make a significant impact on financial control and strategic planning in a dynamic environment.
- Qualifications: Proven leadership experience in service charges and strong stakeholder management skills.
- Other info: Opportunity to work across multiple regions with excellent career advancement potential.
The predicted salary is between 68000 - 102000 £ per year.
Are you an experienced leader within Service Charges? We’re working with a large, complex organisation operating across multiple regions, seeking a senior finance leader to head up its Service Charge function on a permanent basis. The role follows a hybrid working model, with regular time required in two regional offices to support collaboration and stakeholder engagement.
The Role
Reporting into a senior finance leader, you will take ownership of all financial and administrative activities relating to service charges for a substantial customer base, alongside associated management company activity. This is a highly visible role, critical to financial control, regulatory compliance, and longer-term financial planning. You will ensure service charges are set fairly, accurately, and in line with contractual and regulatory requirements, while driving continuous improvement across systems, data, and processes.
Key responsibilities include:
- Leading and developing a specialist Service Charge team, setting clear direction and fostering a culture of accountability and high performance
- Owning end-to-end service charge setting processes, including the timely production of estimates and actuals, and oversight of internal and external audits
- Designing and maintaining a strong financial control framework aligned with regulatory and industry best practice
- Developing, refining, and embedding organisation-wide service charge policies
- Contributing to medium- and long-term financial and strategic planning, balancing risk and affordability considerations
- Taking ownership of service charge data integrity, working cross-functionally to resolve data quality and access issues
- Producing and analysing service charge reporting to support senior decision-making
- Leading the annual budgeting process for service charge income and the team’s operational costs, ensuring delivery within approved targets
What We’re Looking For
You’ll be an experienced senior manager with a strong background in service charges, ideally from a large-scale, high-volume environment. You’ll also bring:
- Proven experience leading and motivating specialist finance teams across multiple locations
- Strong stakeholder management and communication skills, with the ability to explain complex financial matters to non-finance audiences
- In-depth knowledge of service charge regulations, compliance requirements, and best practice
- A track record of delivering operational, cultural, or systems change
- Experience working with external bodies such as auditors, regulators, or technology providers
- Strong governance mindset, with expertise in financial controls and policy development
- Excellent analytical skills and the ability to translate data into meaningful insight
Head of Service Charge in Wembley employer: In2 Consult
Contact Detail:
In2 Consult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Charge in Wembley
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience with service charges. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its service charge practices. We want you to be able to discuss how your experience aligns with their needs, so think about examples that showcase your leadership and compliance skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Head of Service Charge role! We make it easy for you to showcase your skills and experience directly to the hiring team.
We think you need these skills to ace Head of Service Charge in Wembley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Service Charge. Highlight your experience in leading finance teams and managing service charge processes. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in service charges and how you’ve driven improvements in previous positions.
Showcase Your Leadership Skills: We’re looking for someone who can lead and motivate a team. In your application, mention any experience you have in developing teams and fostering a culture of accountability. Let us know how you’ve inspired others to achieve their best!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at In2 Consult
✨Know Your Numbers
Make sure you’re well-versed in the financial aspects of service charges. Brush up on relevant regulations and compliance requirements, as well as any recent changes in the industry. Being able to discuss these confidently will show that you’re not just a leader but also a knowledgeable expert.
✨Showcase Your Leadership Style
Prepare examples of how you’ve successfully led and motivated teams in the past. Think about specific situations where you set clear direction or fostered a culture of accountability. This is your chance to demonstrate your leadership skills and how they align with the company’s values.
✨Engage with Stakeholders
Since this role involves significant stakeholder management, be ready to discuss your approach to communication. Share experiences where you’ve explained complex financial matters to non-finance audiences. Highlight your ability to build relationships and collaborate across functions.
✨Data Integrity Matters
Be prepared to talk about your experience with data quality and integrity. Discuss how you’ve tackled data access issues and ensured accurate reporting in previous roles. This will show that you understand the importance of data in making informed decisions and driving improvements.
