Credit Collections & Litigation Specialist - Slough (Hybrid) - Permanent - Up to £40,000
IN2 Consult has an exciting opportunity for a Credit Collections & Litigations Specialist to join a client of ours based in Slough on a permanent basis. This role involves UK and European collections for high value agreements.
Key responsibilities
- Collect overdue balances in line with the internal collections manual and FCA regulatory requirements
- Contact customers by phone, email and post; liaise with stakeholders and sales managers to resolve arrears
- Prepare and issue reminder letters, default notices and contract termination letters in line with internal procedures
- Act as the main point of contact for customers negotiating repayment plans; monitor adherence to agreed arrangements
- Coordinate voluntary returns following termination; manage external agents to ensure timely repossession
- Manage the sale of repossessed items, working with the brand's regional sales organisation on tender processes to achieve the best recovery
- Act as the main point of contact for headquarters and external legal counsel on litigation matters
- Post customer payments in SAP daily, working alongside the headquarters accounting team
- Monitor and reconcile customer accounts in SAP against payments received and bank statements
- Run the daily direct debit collection and monitor its outcome
- Provide administrative support to the Underwriting and Administration teams
- Support the preparation of regular credit risk reports for senior management and group shareholders
About you
- Degree or equivalent professional qualification in law, finance, business administration or a related field; a UK law degree or legal qualification is an advantage
- 1 to 3 years'+ experience in collections, arrears management, motor or asset finance, litigation support, legal operations, regulatory compliance or another customer-facing financial services role
- Experience in finance, consumer credit or asset finance is beneficial
- Good working knowledge of Microsoft Office and document management tools; SAP exposure is helpful
- Familiarity with FCA-regulated customer processes, complaints handling, consumer protection and data protection is advantageous
Collections & Litigation Associate in Slough employer: IN2 Consult
Join a dynamic and evolving finance team in Beckenham, Kent, where your expertise as a Senior Management Accountant will be pivotal in driving transformation and enhancing financial processes. With a strong focus on employee growth, the company offers a collaborative work culture, competitive salary, and benefits such as a pension scheme and tax-efficient perks, all while providing direct exposure to senior leadership and opportunities for long-term career development within a growing international group.
