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For Companies At a Glance
- Tasks: Design and optimise high-performance audio systems while providing top-notch technical support.
- Company: Award-winning UK tech distributor known for elite audio solutions.
- Benefits: Structured career development, generous holiday, private healthcare, and performance bonuses.
- Why this job: Join a dynamic team where every project is unique and impactful.
- Qualifications: Degree in Audio Engineering or equivalent experience with strong AV and networking skills.
- Other info: Access to elite training and a collaborative work environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you a systems expert who thrives on the "science of sound"? IN2-AV Recruitment are proud to be representing a premier, award-winning UK technology distributor known for its elite technical pedigree. They don’t just sell boxes; they architect complex, high-performance audio environments. This is a multi-faceted, "hands-on" role designed for someone who loves the variety of moving from high-level system design to on-site commissioning.
Your Impact
- System Architecture: You will translate client requirements into robust AV designs, utilizing acoustic simulations and detailed technical schematics.
- On-Site Excellence: You’ll lead the programming, optimization, and final commissioning of professional hardware, ensuring peak performance for end-users.
- Tier-3 Support: Act as the technical authority for a world-class portfolio of brands, resolving complex queries via remote and face-to-face consultation.
- Field Engineering: Conduct site surveys to gather critical project data and perform live demonstrations of flagship audio technology.
- Project Variety: You will work on everything from high-spec corporate boardrooms to major infrastructure projects like airports and international sporting stadia.
The Technical Profile
- Foundation: A degree in Audio Engineering, Music Technology, or significant equivalent industry experience.
- The "Brain": Proven expertise with Q-SYS and integrated control ecosystems.
- Networking: Strong command of AV-over-IP and networking fundamentals, including Dante and managed switch configuration.
- RF Knowledge: Solid experience managing and deploying professional wireless microphone systems.
- Soft Skills: A collaborative, detail-oriented approach with the ability to communicate sophisticated technical concepts to non-technical stakeholders.
Why This Firm?
- Defined Progression: Enjoy a structured Career Development Plan (PDP) with clear annual goals.
- Elite Training: Gain direct access to manufacturer-led training and full support to maintain your industry-leading certifications.
- Generous Time Off: 22 days base holiday (increasing annually to 30) PLUS a dedicated "Christmas Shutdown" that doesn’t touch your allowance.
- Full Benefits Suite: Includes a performance-related bonus, private healthcare, and death-in-service coverage.
Ready to step up? If you want to move away from repetitive tasks and into a role where "no two weeks are the same," let’s talk.
Technical Support Engineer - Audio Visual employer: IN2-AV Recruitment: International AV Staffing Solutions
Contact Detail:
IN2-AV Recruitment: International AV Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Audio Visual
✨Tip Number 1
Get your networking game on! Attend industry events, meet-ups, or webinars related to audio-visual tech. It's a great way to connect with potential employers and show off your passion for the field.
✨Tip Number 2
Showcase your skills through practical demonstrations. If you can, set up a small project or a portfolio that highlights your expertise in AV systems. This hands-on approach can really impress during interviews!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply directly through our website! We love seeing candidates who take the initiative. Plus, it gives you a better chance to stand out in the application process.
We think you need these skills to ace Technical Support Engineer - Audio Visual
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical expertise in audio engineering and any relevant experience you have. We want to see how you can translate client requirements into robust AV designs, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific projects or experiences that relate to system architecture and on-site excellence. We love seeing how you fit into our world of high-performance audio environments.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to communicate your technical knowledge and soft skills. Remember, we need to understand your ability to explain complex concepts to non-technical folks!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at IN2-AV Recruitment: International AV Staffing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of audio engineering and the specific technologies mentioned in the job description, like Q-SYS and AV-over-IP. Be ready to discuss how you've used these systems in past projects.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex technical issues in the past. Think about times when you provided tier-3 support or resolved challenging queries, as this will demonstrate your expertise and ability to think on your feet.
✨Communicate Clearly with Non-Techies
Since you'll need to explain sophisticated concepts to non-technical stakeholders, practice simplifying your explanations. Use analogies or relatable examples to show that you can bridge the gap between tech and layman’s terms.
✨Demonstrate Your Passion for Variety
This role involves a mix of system design and on-site work, so express your enthusiasm for diverse projects. Share experiences where you've thrived in dynamic environments, whether it was in corporate boardrooms or large-scale events.
