At a Glance
- Tasks: Coordinate service activities, support engineers, and ensure top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional service.
- Benefits: Up to £28,000 salary, 26 days holiday, birthday off, and gym discounts.
- Other info: Enjoy hybrid working and early finish Fridays for a better work-life balance.
- Why this job: Be the backbone of our operations and make a real difference in service delivery.
- Qualifications: Strong admin skills, great communication, and a proactive attitude required.
We are looking for a highly organised and proactive Service Coordinator to join our team on a 12-month fixed-term contract to cover maternity leave. This role is key to ensuring the smooth coordination of service and maintenance activities, supporting engineers and clients while maintaining high standards of customer service. The successful candidate will be responsible for scheduling engineers, managing service requests, coordinating maintenance visits, and ensuring service delivery runs efficiently.
Key Responsibilities:
- Allocate jobs to field techs & subcontractors
- Handle calls & schedule maintenance
- Manage technician timesheets & job packs
- Update client portals & contracts
- Hit maintenance KPIs & support ops managers
- Raise POs & coordinate subcontractors
What You’ll Need:
- Strong admin & IT skills
- Organised, adaptable, and a great communicator
- Reliable with a proactive attitude
What’s on offer:
- Salary up to £28,000
- 26 days holiday + bank holidays
- 1 paid day off for your birthday
- Discounted utility bills
- Discounted gym membership
- Early finish Fridays
- Hybrid working
Development & Progression
Service Coordinator - Fixed Term Contract in Trafford Park employer: In The Loop Group
Join a dynamic team as a Service Coordinator, where your organisational skills will shine in a supportive and collaborative environment. With a competitive salary, generous holiday allowance, and unique perks like early finish Fridays and discounted gym memberships, we prioritise employee well-being and work-life balance. Our commitment to development and progression ensures that you will have ample opportunities to grow within the company while making a meaningful impact on our service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator - Fixed Term Contract in Trafford Park
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've successfully managed schedules or coordinated projects in the past. This will demonstrate your fit for the Service Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Coordinator - Fixed Term Contract in Trafford Park
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and experience in service coordination. We want to see how you’ve managed schedules and supported teams in the past, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for this role and how your proactive attitude will help us maintain high standards of customer service.
Show Off Your IT Skills:Since strong admin and IT skills are a must, mention any relevant software or tools you’ve used in previous roles. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at In The Loop Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with scheduling, managing service requests, and coordinating maintenance visits. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong admin skills, be ready to discuss how you've successfully managed multiple tasks in the past. Prepare examples of how you've allocated jobs, handled calls, or maintained high standards of customer service. This will highlight your ability to keep everything running smoothly.
✨Communicate Clearly and Confidently
As a Service Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully. This will showcase your great communication skills and proactive attitude, which are essential for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the team dynamics, the tools they use for scheduling, or how they measure success against KPIs. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
