At a Glance
- Tasks: Manage and grow client relationships in the telecoms sector with a consultative approach.
- Company: Join a well-established telecoms company with a supportive team culture.
- Benefits: Hybrid working, uncapped commission, and diverse client exposure.
- Why this job: Make a real impact by nurturing valuable client relationships in a dynamic environment.
- Qualifications: Experience in B2B account management and a solid understanding of telecoms.
- Other info: Opportunity for career growth in a thriving business.
The predicted salary is between 36000 - 60000 £ per year.
Job Opportunity: Telecoms Account Manager
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Location: Stafford (Hybrid – 1–2 days in)
Salary: Up to £50,000 DOE + Uncapped Commission
Are you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech?
Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we’d love to hear from you.
About the Role
We’re seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role – it’s all about nurturing and growing existing customer relationships. You’ll be responsible for managing a portfolio of approximately 150–200 accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement.
What You’ll Be Doing
- Managing and growing a diverse client base through a consultative, solutions-focused approach
- Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services
- Identifying opportunities to support clients with IT solutions from an MSP perspective
- Building long-term customer relationships and ensuring ongoing satisfaction and retention
What We’re Looking For
- Proven experience in Account Management within B2B tech or telecoms
- Comfortable supporting both private and public sector customers
- Solid understanding of telecoms, cloud-based communications, and related IT services
- A consultative, customer-centric sales approach
Why Join Us?
- Hybrid working – a flexible mix of home, office, and customer site visits
- Uncapped commission structure
- Opportunity to work with a wide range of clients and industry sectors
- Supportive, experienced team in a well-established and growing business
If this sounds like the ideal next role for you, we want to hear from you!
Apply now with an up-to-date CV to be considered.
Telecoms Account Manager employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their services and think about how your experience aligns with their needs. This will help you show them that you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re a great match for the Telecoms Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Telecoms Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Telecoms Account Manager role. Highlight your B2B telecoms experience and any consultative sales successes to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about account management in the telecoms sector and how your background makes you a perfect fit for our team.
Showcase Your Client Management Skills: In your application, emphasise your ability to nurture and grow client relationships. We want to see examples of how you've successfully managed accounts and supported clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at In Technology Group
✨Know Your Telecoms Stuff
Make sure you brush up on your knowledge of telecom services, especially VOIP and Unified Communications. Being able to discuss these topics confidently will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Consultative Approach
Prepare examples of how you've successfully nurtured client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your consultative sales style.
✨Understand the Company’s Client Base
Research the types of clients the company works with, both public and private sector. This will help you tailor your responses and demonstrate that you understand their needs and challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company’s approach to account management. This shows your genuine interest and helps you assess if the company is the right fit for you.