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- Tasks: Support IT systems, troubleshoot issues, and assist staff and students daily.
- Company: Join a respected educational institution in Gloucester dedicated to enhancing learning through technology.
- Benefits: Competitive salary of £30,000 and the chance to work in a collaborative environment.
- Why this job: Make a real impact in education while developing your IT skills in a supportive setting.
- Qualifications: Experience as an IT Technician, knowledge of Windows Server, Active Directory, and strong problem-solving skills required.
- Other info: Relevant certifications like CompTIA or Microsoft are a plus!
The predicted salary is between 24000 - 36000 £ per year.
Job Title: IT Technician Location: Gloucester, UK Salary: £30,000 About the Role: Our client, a respected educational institution in Gloucester, is seeking a skilled IT Technician to support the school’s IT infrastructure and ensure the smooth functioning of its systems for both staff and students. This role is ideal for a proactive IT professional with experience in troubleshooting, system maintenance, and user support in an educational setting. As an IT Technician, you will play a crucial role in maintaining the school’s IT systems, providing technical support, and working closely with both the IT team and external partners to ensure that the school’s technological needs are met effectively. Key Responsibilities: Provide day-to-day IT support to staff and students, troubleshooting and resolving hardware, software, and network issues. Assist with the installation, configuration, and maintenance of IT equipment, including computers, printers, interactive whiteboards, and network systems. Support the management of the school’s servers, networks, and Active Directory, ensuring systems run efficiently. Help maintain IT security protocols, backup systems, and disaster recovery processes to protect school data. Collaborate with the school’s leadership team to support the rollout of new technologies and system upgrades. Manage user accounts, permissions, and group policies in Active Directory. Provide first-line and second-line technical support, escalating complex issues to third-party vendors when necessary. Assist with the documentation of IT processes, system configurations, and user guides for staff and students. Offer advice and guidance to staff on the effective use of school IT resources. Maintain an asset register and manage inventory of IT equipment.Requirements: Proven experience as an IT Technician, ideally in a school or educational environment. Knowledge of Windows Server, Active Directory, Office 365, and network troubleshooting (LAN/WAN, DNS, DHCP). Familiarity with virtualization technologies (e.g., VMware or Hyper-V) and cloud environments like Microsoft Azure. Experience supporting end-users in both hardware and software troubleshooting. Strong problem-solving skills and the ability to manage multiple tasks efficiently. Excellent communication skills and the ability to work collaboratively with staff and students. Relevant certifications (e.g., CompTIA, Microsoft) would be an advantage.How to Apply: If you’re an IT professional who is passionate about supporting education and ready to make a real impact in a school environment, please Apply now or submit your CV to (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
Senior IT Technician employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician
✨Tip Number 1
Make sure to highlight your experience in educational settings during any conversations or interviews. Schools have unique IT needs, and demonstrating your understanding of these can set you apart.
✨Tip Number 2
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows Server and Active Directory. Being able to discuss these tools confidently will show that you're prepared for the role.
✨Tip Number 3
Network with current or former IT staff from educational institutions. They can provide insights into the challenges faced in schools and may even refer you to opportunities within their networks.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully resolved IT issues. Sharing specific examples will demonstrate your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Senior IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an IT Technician, especially in educational settings. Emphasize your skills in troubleshooting, system maintenance, and user support.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting education through technology. Mention specific experiences that demonstrate your problem-solving skills and ability to work collaboratively with staff and students.
Highlight Relevant Skills: In your application, clearly outline your knowledge of Windows Server, Active Directory, Office 365, and network troubleshooting. If you have experience with virtualization technologies or cloud environments, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at In Technology Group
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows Server, Active Directory, and network troubleshooting. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting techniques.
✨Demonstrate Your Communication Skills
Since you'll be working closely with staff and students, it's important to showcase your ability to explain technical concepts in simple terms. Practice how you would guide someone through a troubleshooting process.
✨Highlight Your Experience in Education
If you have previous experience in an educational setting, make sure to emphasize it. Discuss specific challenges you've faced and how you overcame them to support both staff and students effectively.
✨Prepare Questions for the Interviewers
Show your interest in the role by preparing thoughtful questions about the school's IT infrastructure, upcoming projects, or how they handle IT security. This demonstrates your proactive approach and eagerness to contribute.
