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- Tasks: Join our team as a Senior IT Engineer, tackling diverse tech challenges daily.
- Company: We're a dynamic finance company based in Central London, driving innovation in the industry.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment, supporting critical trading operations and enhancing your tech skills.
- Qualifications: Experience in IT support, networking, and familiarity with Microsoft Azure and Office365 required.
- Other info: Flexible shift patterns available to suit your lifestyle.
The predicted salary is between 28000 - 42000 £ per year.
Location: Central London (hybrid- 3 days onsite)
Industry: Finance
Salary: £35-40k per annum (DOE)
The Role: We are seeking a Senior IT Support Analyst who will act as an escalation point for IT support issues, whilst getting involved with niche aspects of the company. Working as part of a team, in a busy environment, the job holder will be expected to handle a wide variety of support issues, from printer problems to issues with trading and market pricing applications, and everything in between. The job holder will be heavily involved in managing our Hyper-V / Virtualised server and PC estate, overseeing resource usage of Hyper-V hosts and SAN infrastructure.
Responsibilities:
- Network troubleshooting/configuration (Cisco, routers, switches)
- Basic networking- DNS/DHCP, TCP/IP, LAN/WAN
- Supporting the Microsoft Office365 suite of applications
- Supporting SQL database
- Liaise with third-party support vendors, developers, and suppliers (comfortable conversing with Executives/Managers)
- Experience using Microsoft Azure
- Provide support face-to-face, over the phone, or via remote access (1st-3rd line)
- Supporting an active trading desk, back-office support staff, executives, and staff in our overseas offices
Shift patterns:
- Early shift: 7am to 4pm
- Late shift: 10am to 7pm
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior IT Engineer employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Hyper-V, Cisco networking, and Microsoft Azure. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the finance and IT sectors. Attend industry meetups or online forums where you can connect with current employees at StudySmarter or similar companies. This could give you valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Given the variety of support issues you'll encounter, be ready to share specific examples of how you've successfully resolved complex IT problems in previous roles.
✨Tip Number 4
Showcase your communication skills during any interviews or networking opportunities. Since the role involves liaising with executives and third-party vendors, demonstrating your ability to communicate effectively with different stakeholders is crucial.
We think you need these skills to ace Senior IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with technologies mentioned in the job description like Hyper-V, Microsoft Office365, and SQL databases. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your ability to handle diverse support issues. Mention your experience with network troubleshooting and liaising with third-party vendors, as these are key aspects of the role.
Highlight Soft Skills: In your application, emphasise your communication skills and ability to work in a team. The role requires interaction with executives and managers, so showcasing your interpersonal skills will be beneficial.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in an IT role.
How to prepare for a job interview at In Technology Group
✨Showcase Your Technical Skills
Make sure to highlight your experience with network troubleshooting, Microsoft Azure, and SQL databases. Be prepared to discuss specific examples of how you've resolved complex IT issues in the past.
✨Demonstrate Team Collaboration
Since the role involves working closely with a team, share instances where you've successfully collaborated with colleagues or third-party vendors. This will show that you can thrive in a busy environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to walk through how you would handle various IT support scenarios, especially those related to trading applications and virtualised environments.
✨Understand the Company Culture
Research the company’s values and work culture. Being able to articulate why you want to work there and how you align with their mission can set you apart from other candidates.
