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For Companies At a Glance
- Tasks: Provide first-line IT support for various issues in a fast-paced finance environment.
- Company: Join a dynamic finance company located in the heart of Central London.
- Benefits: Enjoy training opportunities and a competitive salary of £25k per annum.
- Why this job: Be part of a supportive team while gaining hands-on experience in IT and finance.
- Qualifications: No specific qualifications required; enthusiasm and willingness to learn are key.
- Other info: Flexible shift patterns available to suit your lifestyle.
The predicted salary is between 20000 - 30000 £ per year.
Location: Central London (onsite)
Industry: Finance
Salary: £25k per annum
The Role: We are seeking a Junior IT Support Analyst who will act as first line contact for all and any IT support issues. Working as part of a team, in a busy environment, the job holder will be expected to handle a wide variety of support issues, from printer problems to issues with trading and market pricing applications, and everything in between. The job holder will be heavily involved in managing our Hyper-V / Virtualised server and PC estate, overseeing resource usage of Hyper-V hosts and SAN infrastructure.
Responsibilities:
- Supporting the Microsoft Office365 suite of applications.
- Liaise with third-party support vendors, developers, and suppliers.
- Experience using Microsoft Azure (beneficial).
- Provide support face-to-face, over the phone, or via remote access.
- Supporting an active trading desk, back-office support staff, executives, and staff in our overseas offices.
- There are multiple training opportunities available via specialist third-party IT training companies.
Shift patterns:
- Early shift: 7am to 4pm
- Late shift: 10am to 7pm
Junior IT Engineer employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Engineer
✨Tip Number 1
Familiarise yourself with the Microsoft Office365 suite and any common issues users face. Being able to demonstrate your knowledge in this area during an interview will show that you're proactive and ready to tackle support challenges.
✨Tip Number 2
Gain hands-on experience with Hyper-V and virtualisation technologies. If you can, set up a home lab or use online resources to practice managing virtual machines, as this will give you a solid foundation to discuss during your interview.
✨Tip Number 3
Brush up on your communication skills, especially for face-to-face and remote support scenarios. Being able to clearly explain technical issues to non-technical staff is crucial in a busy environment like finance.
✨Tip Number 4
Network with professionals in the IT support field, particularly those who work in finance. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace Junior IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT support experience, especially with Microsoft Office365 and any exposure to Hyper-V or Azure. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to handle various technical issues. Mention specific examples of how you've successfully resolved similar problems in the past.
Highlight Teamwork Skills: Since the role involves working as part of a team, emphasise your teamwork skills in your application. Provide examples of how you've collaborated with others to solve IT issues or improve processes.
Show Willingness to Learn: Mention your eagerness to take advantage of training opportunities. Highlight any previous training or certifications you have pursued in IT, and express your enthusiasm for further development in the field.
How to prepare for a job interview at In Technology Group
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft Office365 and Hyper-V. Be prepared to discuss how you've used these tools in the past or how you would approach common issues, as this will show your technical competence.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled IT support issues before. Whether it's a printer problem or a software glitch, showcasing your analytical skills and ability to think on your feet will impress the interviewers.
✨Understand the Company Culture
Research the company and its work environment. Knowing that they operate in finance and support an active trading desk can help you tailor your responses to align with their fast-paced culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the training opportunities mentioned in the job description, as this shows your eagerness to learn and grow within the company.
