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- Tasks: Provide top-notch IT support and tackle technical challenges daily.
- Company: Join a forward-thinking company focused on excellence, innovation, and sustainability.
- Benefits: Enjoy a competitive salary of £30,000 and opportunities for growth.
- Why this job: Be a key player in a dynamic environment that values your skills and contributions.
- Qualifications: Experience in 1st and 2nd line IT support with knowledge of Windows Server and networking.
- Other info: Collaborate on exciting IT projects and enhance your technical expertise.
The predicted salary is between 21600 - 42000 £ per year.
Role: IT Support Technician
Salary: 30,000
Location: Mansfield
Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that\’s committed to excellence, innovation, and sustainability.
About the Role:
As an IT Support Technician, you\’ll play a vital role in delivering outstanding technical support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you\’ll be a key contributor to the success of our operations.
Your Responsibilities:
- 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries.
- 2nd Line Support: Diagnose technical problems, perform system/network maintenance, and support projects.
- Administer user accounts, permissions, and group policies in Active Directory and Office 365.
- Collaborate on IT projects such as hardware rollouts and system migrations.
- Maintain IT documentation and liaise with external vendors to resolve complex issues.
Your Skills and Experience:
- Proven experience across 1st, 2nd line IT support.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, and networking technologies (TCP/IP, DNS, DHCP, VLANs).
- Familiarity with virtualisation platforms (e.g., Hyper-V).
- Knowledge of cybersecurity best practices and disaster recovery planning.
- Excellent communication and problem-solving skills, with a proactive approach.
- Full clean driving licence and access to a car.
What\’s in It for You?
- Competitive salary.
- Generous benefits, including a company pension, life insurance, and on-site parking.
- A supportive and inclusive work environment committed to professional growth.
- A chance to work with cutting-edge technology and contribute to exciting IT projects.
Hours:
- Full-time (39 hours per week)
- Monday to Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 4:00 PM
If you\’re a motivated IT professional with a passion for technology and problem-solving, we want to hear from you!
Apply Now
Seize this opportunity to join a company that values your expertise and supports your career growth.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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IT Technician employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Make sure to highlight your hands-on experience with 1st and 2nd line support in your conversations. Be ready to share specific examples of how you've resolved technical issues in the past, as this will demonstrate your problem-solving skills.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in IT support, especially around Windows Server, Active Directory, and Microsoft 365. Showing that you are up-to-date can set you apart from other candidates.
✨Tip Number 3
Network with current IT professionals or join relevant online forums. Engaging with others in the field can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare to discuss your experience with IT documentation and vendor management. Being able to articulate how you've maintained documentation and liaised with vendors will show your comprehensive understanding of the role.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line IT support. Include specific examples of how you've resolved hardware/software issues and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your commitment to excellence and innovation. Mention your familiarity with Windows Server, Active Directory, and Microsoft 365, and how these skills will benefit the company.
Highlight Relevant Skills: In your application, emphasize your technical skills, especially in networking technologies like TCP/IP, DNS, and DHCP. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Technician.
How to prepare for a job interview at In Technology Group
✨Show Your Technical Skills
Be prepared to discuss your experience with 1st and 2nd line support. Highlight specific examples where you resolved hardware or software issues, and be ready to explain your troubleshooting process.
✨Demonstrate Your Knowledge of Key Technologies
Make sure to brush up on Windows Server, Active Directory, and Microsoft 365. Be ready to answer questions about networking technologies like TCP/IP, DNS, and DHCP, as these are crucial for the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of past experiences where you successfully diagnosed and resolved technical problems, and be ready to walk the interviewer through your thought process.
✨Emphasize Collaboration and Communication
As an IT Support Technician, you'll need to work closely with users and team members. Share examples of how you've effectively communicated technical information to non-technical users and collaborated on IT projects.
