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- Tasks: Join our team to deliver IT projects and provide top-notch support for tech issues.
- Company: In Technology Group is a rapidly growing IT recruitment company in the UK.
- Benefits: Enjoy on-site parking, 20+ holidays, a pension scheme, and fun staff events!
- Why this job: Be part of a dynamic team, work on exciting projects, and enhance your tech skills.
- Qualifications: Must have expertise in Microsoft Technologies and networking protocols.
- Other info: Immediate interviews available – apply now to kickstart your IT career!
The predicted salary is between 28000 - 42000 £ per year.
IT Project / 3rd Line IT Support Engineer – £40,000 – Ringwood – Great Opportunity! Role : IT Project / 3rd Line IT Support Engineer Location : Ringwood Salary : £35,000 – £40,000 + Great Opportunity! Interviewing Immediately – Apply Now My client’s are looking for an experienced IT Project Engineer/3rd Line IT Support Engineer to join a rapidly growing IT department. The successful candidate will be responsible for providing onsite and remote technical support for IT infrastructure, resolving issues and providing advice on technical solutions. Benefits: • On-site parking. • 20 days holidays + Bank holidays. • Holiday allowance rising with length of service. • Company Pension scheme. • Company- wide Bonus Schemes. • Use of company vehicle where appropriate • Staff chill space with dart board, sofa, TV, games & refrigerator. • Staff social events. Responsibilities: • Delivering single day projects and providing support on escalated tickets from the support desk. • Managing your schedule day to day to ensure project deadlines are met while continuing to assist with service requests and act as a point of escalation for the support desk. • Managing the life cycle of a project to ensure that the customer receives an excellent experience. • Attending site to resolve reported issues, install hardware and appropriate cabling. • Providing advanced support in networking, infrastructure and Wi-Fi. • Escalation of cases when required. • Updating of all support case information as required on a timely basis. • Updating all support, project and customer documentation where required. • Assisting with administrative duties where required. Requirements: • Technical expertise in the full stack of Microsoft Technologies (Windows 10, Intune MDM, Active Directory, Azure, Security, MS365, etc). • High level and low level solution design and implementation. • Draytek (or similar) Unified Treat Management Systems and Firewalls. • UniFi (or similar) Wireless access points, network switches. • In depth understanding of network protocols, routing, subnets and VLANs. The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on 0118 228 6480 to discuss in further detail. Alternatively, send your CV directly to me at owen . smith @intechnologygroup.com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately – Apply Now Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK’s most influential IT recruitment company.
IT Project Engineer / 3rd Line IT Support Engineer employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Engineer / 3rd Line IT Support Engineer
✨Tip Number 1
Make sure to highlight your technical expertise in Microsoft Technologies during the interview. Be prepared to discuss specific projects where you've implemented solutions using Windows 10, Intune MDM, and Azure.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of how you've resolved complex IT issues in the past. This will show your ability to handle escalated tickets effectively.
✨Tip Number 3
Familiarize yourself with Draytek Unified Threat Management Systems and UniFi products. Being able to discuss these technologies confidently can set you apart from other candidates.
✨Tip Number 4
Since the role involves managing project lifecycles, be ready to talk about your experience in project management. Share how you prioritize tasks and meet deadlines while providing excellent customer service.
We think you need these skills to ace IT Project Engineer / 3rd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical expertise in Microsoft Technologies, networking, and project management. Use specific examples from your previous experience that align with the responsibilities listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and project engineering. Mention how your skills can contribute to the company's growth and how you can enhance customer experiences.
Highlight Relevant Certifications: If you have any relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+), be sure to include them in your application. This will demonstrate your commitment to professional development and technical proficiency.
Follow Up: After submitting your application, consider following up with a brief email expressing your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at In Technology Group
✨Showcase Your Technical Skills
Make sure to highlight your expertise in Microsoft Technologies, especially Windows 10, Intune MDM, and Azure. Be prepared to discuss specific projects where you implemented these technologies successfully.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've resolved complex IT issues in the past. Discuss your approach to troubleshooting and how you manage escalated tickets effectively.
✨Understand the Company Culture
Research the company’s work environment and values. Mention how you can contribute to their team dynamics, especially with their focus on social events and a chill space for staff.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team. Inquire about the types of projects you would be working on and how success is measured within the IT department.
