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- Tasks: Be the go-to person for IT support, helping users with tech issues daily.
- Company: Join a top law firm with 40+ years of excellence in Scotland and Northern England.
- Benefits: Enjoy a competitive salary and work in a supportive, innovative environment.
- Why this job: Kickstart your tech career with hands-on experience and a chance to grow your skills.
- Qualifications: Recent IT graduates are welcome; passion for technology is a must!
- Other info: Work onsite in Aberdeen and be part of a dynamic IT team.
The predicted salary is between 24000 - 27000 £ per year.
Are you an IT graduate looking to take your first steps into the world of tech support? Join a prestigious law firm with over 40 years of history and a strong presence across Scotland and the North of England. With 19 offices and a reputation for excellence, they\’ve been recognized as one of the best places to work in Scotland. The IT team plays a crucial role in the firm\’s success, supporting over 500 users across the organization. This is an exciting opportunity to develop your skills in a supportive environment while working on cutting-edge technology. Graduate IT Analyst Aberdeen (Onsite) £24,000 – £27,000 What You\’ll Do: Be the first point of contact for IT issues, assisting users via phone, email, and helpdesk tickets. Set up and configure hardware and troubleshoot software and hardware problems. Provide friendly and professional support while keeping users updated on ticket progress. Learn about system administration and escalate complex issues to senior colleagues. Contribute to maintaining and creating IT support documentation. Review support logs to identify recurring problems and suggest improvements. The Tools You\’ll Work With: Windows Server & Microsoft 365 Apple iOS/Android Microsoft Active Directory Telephony Systems VMware & SharePoint Requi…
Graduate IT Analyst employer: In Technology Group
Contact Detail:
In Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Analyst
✨Tip Number 1
Familiarize yourself with the tools mentioned in the job description, such as Windows Server, Microsoft 365, and VMware. Having hands-on experience or even just a basic understanding of these technologies will give you an edge during the interview.
✨Tip Number 2
Since this role involves being the first point of contact for IT issues, practice your communication skills. Being able to explain technical concepts in a clear and friendly manner is crucial for providing excellent support.
✨Tip Number 3
Research the law firm’s history and its reputation in the industry. Understanding their values and culture will help you align your answers during the interview and show that you are genuinely interested in working there.
✨Tip Number 4
Prepare to discuss any relevant projects or experiences you have had during your studies or internships. Highlighting your problem-solving skills and ability to learn quickly will demonstrate your potential as a Graduate IT Analyst.
We think you need these skills to ace Graduate IT Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT skills and any experience you have in tech support. Emphasize your educational background and any projects or internships that relate to the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your eagerness to learn. Mention why you are interested in working for this law firm and how you can contribute to their IT team.
Highlight Soft Skills: Since the role involves assisting users, emphasize your communication skills, patience, and ability to work under pressure. Provide examples of how you've successfully helped others in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at In Technology Group
✨Research the Company
Before your interview, take some time to learn about the law firm’s history, values, and the specific role of the IT team. Understanding their culture and how they support their users will help you tailor your responses and show genuine interest.
✨Prepare for Technical Questions
As a Graduate IT Analyst, you may be asked technical questions related to hardware and software troubleshooting. Brush up on common issues and solutions, especially those related to Windows Server, Microsoft 365, and other tools mentioned in the job description.
✨Demonstrate Your Communication Skills
Since you'll be the first point of contact for IT issues, it's crucial to showcase your ability to communicate clearly and professionally. Practice explaining technical concepts in simple terms, as you might need to assist users who are not tech-savvy.
✨Show Enthusiasm for Learning
This role is an excellent opportunity to develop your skills. Express your eagerness to learn about system administration and your willingness to tackle complex issues with the guidance of senior colleagues. Highlight any relevant coursework or projects that demonstrate your commitment to growth.
