UX Research Lead - FTC

UX Research Lead - FTC

Bolton Temporary 52000 - 78000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead user research to enhance digital products and customer experiences.
  • Company: Join a forward-thinking company focused on customer-first digital solutions.
  • Benefits: Enjoy a hybrid work model, competitive salary, and excellent perks.
  • Why this job: Make a real impact by shaping user experiences and driving innovation.
  • Qualifications: Experience in user research and a passion for digital products required.
  • Other info: This is a fixed-term contract for 12 months based in Manchester.

The predicted salary is between 52000 - 78000 £ per year.

User Research Lead – Digital Products & Customer Experience
Location: Hybrid (Manchester, 3 days onsite)
Contract: Fixed-Term (12 Months)
Salary: £65,000 – £75,000 + Excellent Benefits Package

Are you passionate about delivering customer-first digital experiences through insight-driven research? We\’re looking for a User Research Lead to head up research efforts across a range of online products and…

UX Research Lead - FTC employer: In Technology Group Limited

As a User Research Lead at our Manchester location, you will thrive in a dynamic and collaborative work culture that prioritises innovation and customer-centric solutions. We offer an excellent benefits package, along with ample opportunities for professional growth and development, ensuring that your contributions are recognised and valued. Join us to be part of a forward-thinking team dedicated to enhancing digital experiences through insightful research.
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Contact Detail:

In Technology Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land UX Research Lead - FTC

✨Tip Number 1

Familiarise yourself with our digital products and customer experience strategies. Understanding our current offerings and how we approach user research will help you demonstrate your passion for delivering customer-first experiences during interviews.

✨Tip Number 2

Network with professionals in the UX research field, especially those who have experience in hybrid work environments. Engaging with others can provide insights into best practices and may even lead to referrals that could strengthen your application.

✨Tip Number 3

Prepare to discuss specific methodologies and tools you’ve used in previous research projects. Being able to articulate your hands-on experience with various research techniques will showcase your expertise and fit for the role.

✨Tip Number 4

Stay updated on the latest trends in UX research and digital product development. Showing that you are knowledgeable about current industry trends can set you apart and demonstrate your commitment to continuous learning.

We think you need these skills to ace UX Research Lead - FTC

User Research Methodologies
Qualitative and Quantitative Analysis
Usability Testing
Customer Journey Mapping
Data Interpretation
Stakeholder Engagement
Prototyping and Wireframing
User-Centred Design Principles
Communication Skills
Project Management
Collaboration with Cross-Functional Teams
Analytical Thinking
Empathy and User Advocacy
Presentation Skills
Familiarity with UX Tools (e.g., Sketch, Figma, Adobe XD)

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the UX Research Lead position. Tailor your application to highlight your relevant experience in user research and digital products.

Showcase Your Experience: In your CV and cover letter, emphasise your previous roles in user research, particularly any leadership positions. Provide specific examples of how your insights have improved customer experiences or influenced product development.

Craft a Compelling Cover Letter: Write a personalised cover letter that connects your passion for customer-first digital experiences with the company's mission. Mention why you are excited about this role and how your skills align with their needs.

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in UX research.

How to prepare for a job interview at In Technology Group Limited

✨Showcase Your Passion for User-Centric Design

Make sure to express your enthusiasm for creating customer-first digital experiences. Share specific examples of how your research has directly influenced product design and improved user satisfaction.

✨Prepare Insightful Questions

Demonstrate your interest in the role by preparing thoughtful questions about the company's approach to user research and digital products. This shows that you are not only knowledgeable but also genuinely interested in contributing to their success.

✨Highlight Your Research Methodologies

Be ready to discuss the various research methodologies you have employed in past projects. Whether it's usability testing, surveys, or interviews, explain how these methods helped you gather valuable insights and drive decisions.

✨Emphasise Collaboration Skills

As a UX Research Lead, collaboration is key. Share examples of how you've worked with cross-functional teams, such as designers and developers, to ensure that research findings are effectively integrated into product development.

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