Technical Support Assistant Apply now

Technical Support Assistant

Full-Time 27000 - 32000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Provide top-notch tech support and assist customers with their queries.
  • Company: Join a vibrant tech team in the heart of Brighton.
  • Benefits: Enjoy a competitive salary and excellent benefits package.
  • Why this job: Perfect for tech enthusiasts who love helping others and want to grow in a dynamic environment.
  • Qualifications: Passion for technology and customer service is essential.
  • Other info: This is a permanent role with opportunities for career advancement.

The predicted salary is between 27000 - 32000 £ per year.

Technical Support Assistant – up to £32,000 If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Exciting Opportunity in Brighton’s Tech Industry Brighton Salary: £27,000 – £32,000 DOE + Excellent Benefits Are you passionate about technology and providing outstanding customer support? Our client, is seeking a dedicated Technical Support Assistant to join their vibrant team based in the heart of Brighton. This permanent role is an excellent opportunity… JBLK1_UKTJ

Technical Support Assistant employer: In Technology Group Limited

Join a dynamic team in Brighton's thriving tech industry, where your passion for technology and customer support will be valued. We offer competitive salaries, excellent benefits, and a vibrant work culture that fosters employee growth and development. Experience the unique advantage of working in a collaborative environment that encourages innovation and creativity.
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Contact Detail:

In Technology Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Assistant

Tip Number 1

Familiarize yourself with common technical issues and solutions related to the products or services offered by the company. This will not only help you in interviews but also show your genuine interest in the role.

Tip Number 2

Engage with the company's online presence, such as their social media channels or forums. This can give you insights into their culture and customer interactions, which can be valuable during your conversations with the team.

Tip Number 3

Prepare to discuss specific examples of how you've provided excellent customer support in the past. Highlighting your problem-solving skills and ability to communicate effectively will set you apart from other candidates.

Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide insider tips about the interview process and what the team values most in a Technical Support Assistant.

We think you need these skills to ace Technical Support Assistant

Customer Service Skills
Technical Troubleshooting
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Adaptability
Knowledge of Software and Hardware
Remote Support Tools
Documentation Skills
Empathy
Analytical Thinking

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of a Technical Support Assistant. Tailor your application to highlight your relevant skills and experiences in technology and customer support.

Craft a Strong CV: Your CV should clearly showcase your technical skills, previous support experience, and any relevant certifications. Use bullet points for clarity and ensure it is well-organized.

Write a Compelling Cover Letter: In your cover letter, express your passion for technology and customer service. Provide specific examples of how you've successfully resolved technical issues or supported customers in the past.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at In Technology Group Limited

Show Your Passion for Technology

Make sure to express your enthusiasm for technology during the interview. Share examples of how you've engaged with tech in your personal or professional life, as this will demonstrate your genuine interest in the field.

Highlight Customer Support Experience

Prepare to discuss your previous experiences in customer support. Be ready to provide specific examples of how you resolved issues and ensured customer satisfaction, as this is crucial for a Technical Support Assistant role.

Familiarize Yourself with Common Technical Issues

Research common technical problems that users face and think about how you would approach solving them. This will show your proactive attitude and readiness to tackle challenges in the role.

Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and the technologies they use. This not only shows your interest but also helps you determine if the company is the right fit for you.

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  • Technical Support Assistant

    Full-Time
    27000 - 32000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-17

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    In Technology Group Limited

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