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For Companies At a Glance
- Tasks: As a 3rd Line Engineer, you'll tackle complex technical issues and provide top-notch support.
- Company: Join a dynamic Managed Service Provider in Oxford, known for its client-focused approach.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a supportive team that values technical excellence and customer satisfaction.
- Qualifications: Experience in IT support and strong problem-solving skills are essential.
- Other info: Potential for hybrid working after initial remote period.
The predicted salary is between 28000 - 48000 £ per year.
Location: Oxford-based (Remote then possibly to hybrid)
Salary: £35-43k per annum (DOE)
Industry: Managed Services Provider
About Us
We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our technical excellence, exceptional customer service, and strong team collaboration.
3rd Line Engineer employer: In Technology Group Limited
Contact Detail:
In Technology Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and tools relevant to a 3rd Line Engineer role. This could include cloud services, networking protocols, and troubleshooting methodologies that are commonly used in managed service environments.
✨Tip Number 2
Network with professionals in the industry by attending tech meetups or online forums. Engaging with others can provide insights into the company culture at StudySmarter and may even lead to referrals.
✨Tip Number 3
Prepare for technical interviews by practising common scenarios you might face as a 3rd Line Engineer. This could involve troubleshooting a network issue or resolving a complex customer query, showcasing your problem-solving skills.
✨Tip Number 4
Research StudySmarter’s values and recent projects. Understanding our mission and how we support businesses will help you align your answers during interviews and demonstrate your genuine interest in joining our team.
We think you need these skills to ace 3rd Line Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the 3rd Line Engineer position. Tailor your application to highlight how your background aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managed services and any technical expertise that relates to the role. Use specific examples to demonstrate your problem-solving skills and customer service excellence.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role and the company. Mention why you want to work for this Managed Service Provider and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at In Technology Group Limited
✨Showcase Your Technical Skills
As a 3rd Line Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies and tools you've worked with, and consider bringing examples of past projects or challenges you've successfully navigated.
✨Understand the Company Culture
Research the Managed Service Provider's values and culture. Understanding their client-focused approach will help you align your answers with what they value most, showing that you're not just a fit for the role but also for the team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot complex issues or manage client expectations, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current projects, the tools they use, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
