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- Tasks: Support clients with tax queries and ensure a smooth onboarding experience.
- Company: Dynamic customer service organisation focused on client success.
- Benefits: On-site parking, healthcare support, and opportunities for professional growth.
- Why this job: Join a supportive team and make a real difference in clients' lives.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Target-driven environment with excellent career advancement potential.
The predicted salary is between 30000 - 42000 £ per year.
A customer service organization in the UK is looking for a Tax Support Executive to facilitate smooth onboarding for new clients. This role involves administrative support to the Tax team, strong client communication, and ensuring clients feel supported.
Ideal candidates must possess excellent organizational and communication skills, be target-driven, and have a background in customer service.
The firm offers benefits like on-site parking, healthcare support, and professional development opportunities.
Tax Support & Client Success Specialist employer: IN-SYNC Group
Contact Detail:
IN-SYNC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tax Support & Client Success Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your communication skills and how you can support clients effectively.
✨Tip Number 3
Research the company culture! Understanding the values and mission of the organisation can help you tailor your responses during interviews. Show them you’re not just a fit for the role, but for the team too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Tax Support & Client Success Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about client communication, make sure your application highlights your ability to connect with people. Use clear and friendly language to demonstrate how you can support clients effectively.
Organise Your Application: We love a well-structured application! Make sure your CV and cover letter are easy to read and neatly organised. This shows us that you have the organisational skills we’re looking for in a Tax Support Executive.
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the job description. Highlight any relevant customer service roles or experiences that showcase your ability to support clients and work towards targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at IN-SYNC Group
✨Know Your Tax Basics
Brush up on your tax knowledge before the interview. Familiarise yourself with common tax terms and processes, as well as any recent changes in tax legislation that might affect clients. This will show your potential employer that you're proactive and knowledgeable about the field.
✨Showcase Your Communication Skills
Since this role heavily relies on client communication, prepare examples of how you've successfully handled customer queries or resolved issues in the past. Practise articulating these experiences clearly, demonstrating your ability to connect with clients and provide excellent support.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and tasks effectively. Consider sharing specific tools or methods you use to stay organised, especially in a fast-paced environment. This will highlight your ability to handle multiple responsibilities, which is crucial for the Tax Support role.
✨Express Your Enthusiasm for Client Success
Make it clear that you’re passionate about helping clients succeed. Prepare to discuss how you would ensure a smooth onboarding process and what steps you would take to make clients feel supported. This will resonate well with the company's focus on client success and satisfaction.
