In Room Dining Supervisor in City of Westminster

In Room Dining Supervisor in City of Westminster

City of Westminster Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the luxury in-room dining service and ensure exceptional guest experiences.
  • Company: Join the prestigious Bvlgari Hotel London, known for elegance and excellence.
  • Benefits: Enjoy competitive pay, growth opportunities, and access to world-class facilities.
  • Why this job: Be part of a supportive team and elevate your hospitality career in a five-star environment.
  • Qualifications: Experience in luxury hospitality and strong leadership skills are essential.
  • Other info: Flexible hours with a focus on high standards and personalised service.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for an enthusiastic, talented and dedicated In Room Dining Supervisor to join our team at Bvlgari Hotel London. This is a hands-on supervisory role within a five-star environment, responsible for leading the day-to-day operation of our luxury in-room dining service. The successful candidate will ensure flawless execution, an exceptional guest experience and strong team leadership, thriving in a fast-paced setting where high standards and personalised service are essential.

Reporting directly to the In Room Dining Manager, you will be responsible for the In Room Dining department team to deliver an authentic experience complemented by the flawless service of your team. You will be pivotal to the success of our Food and Beverage offering. Our In Room Dining experience demands the expertise of exceptional professionals to deliver this vision. You will be responsible for the smooth running of the shift across all meal periods to maintain a high quality, professional and well-organised service and ensure that all guests’ needs are met. You will create and maintain a team environment by motivating and training to achieve the required standards to exceed the guests’ expectations.

What We’re Looking For

  • Proven success in a leadership or supervisory role within luxury or five-star hospitality
  • Previous experience as an In-Room Dining Supervisor, Assistant In-Room Dining Manager or in a similar role within a boutique five-star hotel or destination restaurant
  • A strong background in fine dining or high-end service environments
  • A hands-on leadership style, with the ability to motivate teams and deliver impeccable service
  • Excellent attention to detail, strong problem-solving skills and sound commercial awareness
  • Flexibility to work evenings, weekends and holidays in line with operational needs

Key Responsibilities

  • Lead the day-to-day operation of In-Room Dining across all meal periods, ensuring smooth and efficient service
  • Deliver consistently high standards of service, presentation and product quality, with a strong focus on personalised guest experience
  • Manage, train and motivate the In-Room Dining team, including recruitment, rotas and performance management
  • Handle guest feedback and complaints professionally, maintaining excellent guest relations at all times
  • Oversee billing, minibar operations, guest history records and compliance with hotel procedures
  • Ensure full compliance with health & safety standards and the correct care of all equipment, furniture and service areas

Why Join Bvlgari Hotel London?

  • A warm, inclusive, and supportive team culture
  • Exposure to a globally renowned brand with a bespoke, refined and personalised approach to hospitality
  • Opportunities for growth and internal progression
  • Competitive pay and benefits package, with access to world-class facilities

Compensation: Competitive salary with service charge

In Room Dining Supervisor in City of Westminster employer: In Room Dining

Bvlgari Hotel London is an exceptional employer, offering a vibrant and inclusive work culture that values authenticity and craftsmanship. As an In Room Dining Supervisor, you will thrive in a luxurious environment where your leadership skills will be nurtured, and you will have ample opportunities for professional growth within a globally renowned brand. Enjoy competitive pay, a supportive team atmosphere, and access to world-class facilities, making your experience both meaningful and rewarding.
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Contact Detail:

In Room Dining Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land In Room Dining Supervisor in City of Westminster

✨Tip Number 1

Get to know the company culture before your interview. Check out Bvlgari Hotel London's social media and website to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. Being able to share these experiences will demonstrate your hands-on leadership style and problem-solving skills, which are key for the In Room Dining Supervisor role.

✨Tip Number 3

Dress to impress! Since this is a five-star environment, make sure you look polished and professional for your interview. First impressions matter, and showing that you understand the importance of presentation will set you apart from other candidates.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!

We think you need these skills to ace In Room Dining Supervisor in City of Westminster

Leadership Skills
Supervisory Experience
Fine Dining Knowledge
Guest Service Excellence
Attention to Detail
Problem-Solving Skills
Team Motivation
Training and Development
Operational Management
Flexibility
Health and Safety Compliance
Communication Skills
Commercial Awareness
Performance Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service and creating memorable experiences for guests.

Tailor Your Experience: Make sure to highlight your relevant experience in luxury or five-star environments. We’re keen on seeing how your previous roles have prepared you for the In Room Dining Supervisor position, so don’t hold back on those details!

Be Specific About Your Skills: We love candidates who can demonstrate their skills clearly. Whether it’s your hands-on leadership style or your knack for problem-solving, be specific about how these skills have helped you succeed in past roles. This will help us see how you can contribute to our team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Bvlgari Hotel London.

How to prepare for a job interview at In Room Dining

✨Know Your Luxury Service Standards

Before the interview, brush up on the key elements of luxury service. Understand what sets five-star hospitality apart and be ready to discuss how you can uphold these standards in your role as an In Room Dining Supervisor.

✨Showcase Your Leadership Skills

Prepare examples that highlight your hands-on leadership style. Think about times when you've motivated a team or resolved conflicts. This will demonstrate your ability to lead effectively in a fast-paced environment.

✨Emphasise Personalised Guest Experience

Be ready to talk about how you can create memorable experiences for guests. Share specific strategies you've used in the past to ensure guest satisfaction and how you plan to implement them at Bvlgari Hotel London.

✨Prepare for Scenario Questions

Expect questions that put you in real-life situations, like handling guest complaints or managing a busy shift. Practise your responses to these scenarios to show your problem-solving skills and ability to maintain high standards under pressure.

In Room Dining Supervisor in City of Westminster
In Room Dining
Location: City of Westminster

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