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- Tasks: Deliver exceptional in-room dining experiences to hotel guests with a smile.
- Company: Join The Ned, a vibrant hotel and club in the heart of London.
- Benefits: Earn £17/hour, enjoy free meals, and access exclusive discounts.
- Why this job: Be part of a dynamic team and enhance your hospitality skills.
- Qualifications: Great personality and communication skills; food knowledge is a plus.
- Other info: Opportunities for learning, career growth, and fun social events.
The predicted salary is between 13 - 17 £ per hour.
In-room dining waiters at The Ned are the smiling faces looking after the guests in our 250-bedroom hotel, serving up a perfectly curated menu made of the best dishes from some of our 10 restaurants - each serving a unique style of cuisine from around the world. We cater to many different types of hotel guests, so you’ll be tailoring your service style to delivering the perfect hospitality experience every time - whether that’s looking after a leisure guest, business traveller, VIP, or anything in between.
As the friendly face of the guest experience you will:
- Be the main point of contact for your guests’ entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for.
- Using your unrivalled knowledge of our menus, you’ll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal.
- You’ll be visiting guests in their hotel rooms so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy.
- Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests.
- Maintain a safe and clean environment, protecting our guests and your teammates from any possible harm.
Shifts vary, with the earliest start at 9 pm and the latest finish at 8 am, depending on business needs.
What you can bring to the role:
- You’ll have a fantastic personality, engaging with our customers to give them an exceptional service.
- Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus.
- You’ll be taking orders and answering guests queries on the phone as well as in person, so an excellent phone manner and communication skills are essential.
- If you have the desire to learn and progress then you will have the option to take part in loads of learning here at The Ned as part of our monthly learning calendar.
What The Ned can give you:
- Salary of £17/hour (including service charge).
- Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast.
- Exciting learning and development programmes to help progress your career.
- Exclusive rates at The Ned for staying and eating for you, your family and friends.
- Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts.
- Your birthday off after a year of service and more holiday after five years.
- Paid volunteer day.
- Refer a friend scheme.
- Regular social events, including an annual pool party.
- Employee assistance programme – 24/7 advice and support.
- Reward and recognition initiatives.
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. Please let us know of any specific needs you may have during your interview. All candidates must have the right to work in the UK to be considered for this role. Apply today and join us as an In-Room Dining Waiter.
Night In-Room Dining Waiter in City of London employer: In room dining, London
Contact Detail:
In room dining, London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night In-Room Dining Waiter in City of London
✨Tip Number 1
Get to know The Ned inside out! Familiarise yourself with the menu and the unique styles of cuisine offered. This way, when you chat with guests, you can confidently recommend dishes and show off your knowledge.
✨Tip Number 2
Practice your communication skills! Whether it’s on the phone or face-to-face, being friendly and engaging is key. Try role-playing with a friend to nail that perfect phone manner and ensure you’re ready to impress.
✨Tip Number 3
Show off your personality! The Ned values great service, so let your charm shine through. Smile, be approachable, and remember that every interaction is an opportunity to create a memorable experience for the guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night In-Room Dining Waiter in City of London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and engaging nature. Remember, we’re all about exceptional service at The Ned!
Tailor Your Application: Make sure to tailor your application to the Night In-Room Dining Waiter role. Highlight any relevant experience you have in hospitality or customer service, and mention how you can contribute to creating those perfect guest experiences we pride ourselves on.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing team at The Ned!
How to prepare for a job interview at In room dining, London
✨Know the Menu Inside Out
Familiarise yourself with the menu and the unique styles of cuisine offered at The Ned. Being able to confidently discuss dishes and make recommendations will impress your interviewers and show that you're ready to provide exceptional service.
✨Showcase Your Personality
As a Night In-Room Dining Waiter, your personality is key! Practice how you can convey warmth and friendliness during the interview. Think about examples from your past experiences where you’ve gone above and beyond for guests.
✨Demonstrate Excellent Communication Skills
Since you'll be taking orders both in person and over the phone, practice clear and engaging communication. You might even want to role-play common scenarios with a friend to ensure you’re comfortable and articulate.
✨Dress to Impress
First impressions matter! Make sure you arrive impeccably presented, reflecting the high standards of The Ned. This not only shows respect for the interview process but also gives a glimpse of how you’ll present yourself to guests.
