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- Tasks: Be the go-to person for clients, managing orders and resolving queries.
- Company: Join a respected independent services company specialising in vehicle management.
- Benefits: Enjoy excellent career progression, competitive benefits, and a supportive work environment.
- Why this job: This role offers a dynamic team culture and the chance to make a real impact.
- Qualifications: 2+ years in account management or sales admin, with strong customer care skills.
- Other info: Ideal for those local to Hampton seeking a fresh challenge in a growing company.
The predicted salary is between 30000 - 42000 £ per year.
Are you seeking an account management opportunity in a dynamic local company offering excellent benefits and career progression? Do you have 2 years of account management/sales administrative experience with a track record of providing exceptional levels of customer care? Are you a friendly, articulate individual who also has high levels of proficiency in Microsoft Office? Live locally to the Hampton area and currently seeking a job within a well-established and highly respected company that supports and rewards its staff as well as offers excellent career prospects and benefits?
Our client is a dedicated independent services company, a specialist in vehicle management, and they have fantastic offices in Hampton. This prestigious and forward-thinking organisation currently has an opportunity for an Account Executive to join their highly professional and friendly team in a varied and challenging role. The details of which are summarised below:
- To act as the main day-to-day point of contact for all clients.
- To produce client documentation within defined time-scales.
- Produce new orders, progress existing orders, advising clients of any change.
- Generate and issue new contracts and monitor return.
- Arrange new deliveries/collections and arrange re-allocations where required.
- To handle and solve all client queries in a prompt and professional manner.
- To manage and/or generate monthly customer invoicing and recharges.
- To generate and authorise external supplier orders.
- To produce regular and 'ad-hoc' client reports within defined time-scales.
- To provide advice on rescheduling and early termination.
Applications for this varied and vital role are particularly invited from candidates with around 2 years plus account management experience/sales administration experience. In addition, you will need to be an extremely customer-focused individual and someone who can provide exceptional levels of customer care and build and maintain vital client relationships. A good knowledge of Microsoft Office is also essential for this role as well as the ability to carry out all duties assigned to tight deadlines accurately and often in pressurised situations.
If you are a strong team player with first-class negotiation and problem-solving skills who has previous experience in a similar role, ideally within the fleet management/automotive industry sector, looking for a fresh challenge in the Kingston area, then we would like to hear from you. Our client is a long-established organisation that is still growing and is highly professional with an excellent reputation for supporting and rewarding its staff, so please apply now if you would like to join them and be a part of their continuing success. Please forward your details for further details and immediate consideration.
Contact Detail:
In-pact Accountancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Research the company thoroughly before your interview. Understand their services, values, and recent developments in the vehicle management sector. This will help you tailor your responses and show genuine interest in the role.
✨Tip Number 2
Prepare to discuss specific examples from your previous experience that demonstrate your customer care skills and ability to manage client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Familiarise yourself with Microsoft Office tools, especially Excel and Word, as these are essential for the role. Consider doing a quick online refresher course if you feel you need to boost your skills.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you stand out during the application process.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your account management and sales administrative experience. Emphasise any achievements in customer care and your proficiency in Microsoft Office, as these are key requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build client relationships. Mention specific examples from your previous roles that demonstrate your problem-solving skills and ability to work under pressure.
Highlight Relevant Experience: In your application, clearly outline your 2+ years of relevant experience in account management or sales administration. Use bullet points to make it easy for the hiring team to see how your background aligns with the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Executive role.
How to prepare for a job interview at In-pact Accountancy
✨Know Your Client Management Skills
Be prepared to discuss your previous experience in account management. Highlight specific examples where you provided exceptional customer care and how you built strong client relationships.
✨Demonstrate Microsoft Office Proficiency
Since a good knowledge of Microsoft Office is essential, be ready to showcase your skills. You might be asked about how you've used these tools in past roles, so think of relevant examples.
✨Showcase Problem-Solving Abilities
Prepare to discuss situations where you successfully handled client queries or resolved issues. This will demonstrate your ability to manage challenges effectively and maintain client satisfaction.
✨Research the Company
Familiarise yourself with the company’s values and services, especially in vehicle management. Showing that you understand their business will reflect your genuine interest in the role and help you stand out.
