At a Glance
- Tasks: Join us as a Tyre Fitter, providing top-notch tyre fitting services and exceptional customer care.
- Company: IN'n'OUT Autocentre is dedicated to 100% customer satisfaction with a focus on quality service.
- Benefits: Enjoy a friendly work environment, flexible hours, and opportunities for growth in a trusted company.
- Why this job: Be the face of our brand, engage with customers, and make a real impact on their safety.
- Qualifications: Solid mechanical knowledge and strong customer service skills are essential; no prior experience required.
- Other info: Work in a supportive team with high repeat customer rates and a commitment to excellence.
The predicted salary is between 24000 - 33600 Β£ per year.
We are seeking a skilled and reliable Tyre Fitter to join our team. In this role, you will be responsible for providing professional tyre fitting services at our Kettering Road, Northampton centre, ensuring safety, efficiency, and high-quality service. As a Tyre Fitter, you will be the face of our company, delivering exceptional customer service while maintaining and fitting tyres on a wide range of vehicles.
About The Role
- Tyre Fitting: Perform tyre changes, repairs, balancing, and alignment at customer locations using mobile equipment. Handle tyres for various vehicle types, including cars, vans, and light commercial vehicles.
- Customer Service: Provide a high level of customer service by engaging professionally with clients, answering queries, and offering expert advice on tyre care and maintenance.
- Safety Compliance: Adhere to all health and safety regulations during tyre fitting procedures, ensuring both your safety and that of the customer.
- Equipment Maintenance: Ensure that all mobile fitting equipment and tools are in good working order, clean, and properly stored in the mobile unit. Report any faults or issues promptly.
- Inventory Management: Manage stock levels of tyres and materials within the mobile unit, ensuring you have the necessary inventory to complete jobs efficiently.
- Record Keeping: Maintain accurate records of all jobs completed, including customer details, services provided, and any additional work recommended.
- Upselling: Identify opportunities to upsell additional services or products, such as wheel alignment, balancing, or premium tyre options, to enhance customer satisfaction and company revenue.
Skills Required:
- Solid mechanical/vehicle knowledge
- Strong customer service skills with a friendly and professional demeanour.
- Ability to work independently and manage time effectively.
About The Company
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle's manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas
Our client waiting lounges feature high-speed Wi-Fi, free beverages, childβs play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers
IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Closing Date
Thursday 31st July, 2025
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Tyre Fitter employer: IN n OUT Autocentres
Contact Detail:
IN n OUT Autocentres Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Tyre Fitter
β¨Tip Number 1
Familiarise yourself with the latest tyre fitting techniques and equipment. Being knowledgeable about the tools and processes will not only boost your confidence but also impress potential employers during any practical assessments.
β¨Tip Number 2
Brush up on your customer service skills. Since you'll be the face of the company, being friendly and professional can make a significant difference in how customers perceive you and the service you provide.
β¨Tip Number 3
Network with other professionals in the automotive industry. Attend local events or join online forums to connect with others who might have insights or leads on job openings, including our position at StudySmarter.
β¨Tip Number 4
Prepare for potential interview questions related to safety compliance and upselling techniques. Being ready to discuss these topics will show that you understand the responsibilities of the role and are committed to providing excellent service.
We think you need these skills to ace Tyre Fitter
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in tyre fitting and customer service. Use specific examples that demonstrate your mechanical knowledge and ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of safety compliance and customer service, as these are key aspects of the job.
Showcase Your Skills: In your application, emphasise your solid mechanical knowledge and any previous experience with mobile tyre fitting. Highlight your ability to manage time effectively and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at IN n OUT Autocentres
β¨Showcase Your Mechanical Knowledge
Be prepared to discuss your experience with tyre fitting and vehicle maintenance. Highlight any specific skills you have, such as balancing or alignment techniques, and be ready to answer technical questions that demonstrate your expertise.
β¨Emphasise Customer Service Skills
Since this role involves direct interaction with customers, share examples of how you've provided excellent customer service in the past. Discuss how you handle queries and complaints, and show that you can maintain a friendly and professional demeanour.
β¨Demonstrate Safety Awareness
Safety is crucial in this role, so be sure to mention your understanding of health and safety regulations related to tyre fitting. You might want to provide examples of how you've adhered to safety protocols in previous jobs.
β¨Prepare for Upselling Scenarios
Think about how you can identify opportunities to upsell additional services. Be ready to discuss strategies you've used in the past to recommend products or services that enhance customer satisfaction while also benefiting the company.