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- Tasks: Provide top-notch vehicle servicing and repairs while ensuring customer satisfaction.
- Company: Join a trusted and expanding autocentre with a commitment to quality service.
- Benefits: Enjoy competitive salary, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a team that values customer care and offers career growth opportunities.
- Qualifications: Must have Level 3 Light Vehicle Maintenance & Repair and Class 4/7 MOT licence.
- Other info: Work in a dynamic environment with high customer satisfaction and repeat business.
The predicted salary is between 30000 - 36000 £ per year.
In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you’re an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business then look no further. Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
BASE SALARY: £30,000 - £36,000
About The Role
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base. We can offer a competitive base salary with performance related bonuses and incentives. You’ll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
Supplemental pay:
- Bonus scheme
- Performance bonus
- Quarterly bonus
Skills Needed
About The Company
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN’n’OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle's manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader and proud of it. We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with its customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas
Our client waiting lounges feature highspeed Wi-Fi, free beverages, child’s play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers
IN’n’OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction. We will never carry out any additional work unless authorised. Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria
Required Criteria
- Automotive service & MOT: 2 years (minimum)
- Full Driving Licence
- Level 3 Light Vehicle Maintenance & Repair
- Class 4/7 MOT licence
Closing Date Saturday 31st January, 2026
Service Technician in Liverpool employer: IN 'n' Out Autocentres
Contact Detail:
IN 'n' Out Autocentres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Liverpool
✨Tip Number 1
Get to know the company inside out! Research In’N’Out Autocentres, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their commitment to customer satisfaction.
✨Tip Number 2
Practice your communication skills! Since customer relations are key, think about how you can demonstrate your ability to connect with customers. Role-play scenarios where you handle customer queries or complaints with ease.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at In’N’Out Autocentres.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to their success story.
We think you need these skills to ace Service Technician in Liverpool
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications and experience in automotive service and MOT testing. We want to see how your skills align with our commitment to quality service and customer satisfaction.
Be Personable: Since customer relations are key for us, let your personality shine through! Use your application to demonstrate your communication skills and how you build trust with customers.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect our ethos of transparency and convenience. Show us why you’re the perfect fit for our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IN 'n' Out Autocentres
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and MOT testing. Be ready to discuss your experience with specific repairs or customer service scenarios, as this will show that you’re not just qualified but also passionate about the role.
✨Showcase Your Customer Service Skills
Since customer satisfaction is at the heart of what In’N’Out Autocentres does, prepare examples of how you've gone above and beyond for customers in the past. Think about situations where you resolved issues or built strong relationships, as these stories will resonate well.
✨Be Flexible and Adaptable
The job requires flexibility, so be prepared to discuss how you handle changing situations or unexpected challenges. Share examples from your previous roles where you adapted quickly to meet customer needs or worked effectively in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to inquire about their training programmes, team culture, or how they measure customer satisfaction. It’s a great way to demonstrate that you’re serious about contributing to their success.
