At a Glance
- Tasks: Support daily operations and deliver exceptional customer care in a busy autocentre.
- Company: Join In’N’Out Autocentres, a trusted name in vehicle servicing since 2008.
- Benefits: Enjoy competitive salary, pension contributions, employee discounts, and performance bonuses.
- Other info: Dynamic work environment with opportunities for growth and community engagement.
- Why this job: Make a real impact by building customer relationships and leading a dedicated team.
- Qualifications: Level 2 in light vehicle maintenance; management and customer service experience preferred.
The predicted salary is between 32000 - 34000 £ per year.
In’N’Out Autocentres are experts in vehicle servicing, MOTs & repairs. Established in 2008, we have 30 autocentres nationwide offering simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader. Our customers are at the heart of everything we do. You will contribute to delivering exceptional customer care and building long-term relationships based on trust and integrity.
We are currently recruiting for an Assistant Manager to join our hardworking, dedicated team in this busy centre. You will work alongside the Centre Manager who will train you in all aspects of managing the operation, including people, service operations, car count, profit, sales and administrative duties. This is a hands-on role; you will also spend time in the service bays with the team to ensure a seamless and timely operation.
Responsibilities:
- Support the Centre Manager in day-to-day operations across service, sales and admin
- Supervise technicians and service advisors; assist in prioritising work streams
- Be proactive with customer relations and ensure high levels of customer service
- Contribute to achieving financial targets for the centre
- Engage with the local community to strengthen the brand reputation
Qualifications Required:
- Level 2 in light vehicle maintenance
Desirable:
- Full Driving Licence (preferred)
- Automotive service experience (2 years, preferred)
- Customer service experience (2 years, preferred)
- Management experience (2 years, preferred)
Benefits and Compensation:
- Company pension with 5% contribution from the company
- Cycle to work scheme
- Employee discount plus free MOT and service annually
- Free onsite parking
- Life insurance at three times salary
- Long service and birthday gifts
- Uniform
- Referral programme
- Performance bonus
- Quarterly bonus
Salary: £32,000.00 - £34,000.00 per year
Assistant Manager in Ledston employer: IN 'n' Out Autocentres
In'N'Out Autocentres is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in the vibrant Beacon Hill Trade Estate, employees benefit from competitive salaries, a comprehensive pension scheme, and various bonuses, alongside unique perks like free MOT services and a cycle to work scheme. Join a dedicated team where your contributions are valued, and you can make a meaningful impact in the automotive industry.