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For Companies At a Glance
- Tasks: Assist customers, resolve issues, and provide support across various channels.
- Company: Join a leading luxury watch retailer with a focus on customer satisfaction.
- Benefits: Enjoy holiday allowance, pension, and on-site parking.
- Why this job: Make a positive impact on customer experiences in a dynamic environment.
- Qualifications: Strong communication skills and experience in customer service or administration.
- Other info: Great career growth potential in a sustainable and environmentally focused company.
The predicted salary is between 36000 - 60000 £ per year.
Explore customer service helpdesk opportunities, a sector experiencing consistent demand. These roles involve assisting customers, resolving issues, and providing support across various channels. Job seekers can find positions in diverse industries, from technology to retail, requiring strong communication and problem-solving skills.
The customer service helpdesk field offers entry-level positions and career growth potential, with many companies seeking dedicated professionals to maintain customer satisfaction. Positions often include customer service representative, helpdesk analyst, and technical support specialist. These roles require a blend of technical aptitude and interpersonal skills. Successful candidates are patient, empathetic, and able to handle challenging situations with professionalism.
Many companies provide training and development opportunities to help employees excel in their roles. Job boards and company websites are good places to start your search. Consider networking and tailoring your resume to highlight relevant experience. The customer service helpdesk sector is a great option for those seeking stable employment and opportunities to make a positive impact on customer experiences.
This field is always looking for individuals who are passionate about helping others.
Responsibilities within a customer services/administration role may include:
- Acting as the first point of contact for inbound client calls
- Managing existing and new customer enquiries
- Understanding client requirements and producing quotations or responses in a timely manner
- Using ERP/CRM systems to maintain client information and quotations
- General administration as required
The successful candidate will have experience in a supplier or manufacturing environment, ERP/CRM experience, and strong customer service skills. Experience producing quotations via an ERP system is advantageous. This role suits someone with customer service, sales support or sales administration experience seeking a new opportunity.
This employer promotes sustainability and environmental focus. Joining their team would involve working in a developing branch with growth plans.
Benefits may include holiday allowance, pension, on-site parking, and other perks depending on the employer.
To apply, follow the employer's instructions or contact the recruitment team for more information. We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Examples of other available roles include:
- Customer Service Advisor – Repair Centre
- Service Desk Analyst – Cardiff / Hybrid
- Customer Experience Executive – Cheltenham (customer-focused roles in various settings)
Details such as location, salary ranges, and contract types vary by role and employer. If you are interested in any position, apply through the stated channels or contact the recruitment team for guidance.
Assistant Supervisor - Luxury Watch Retailer in Manchester employer: In Manchester
Contact Detail:
In Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Supervisor - Luxury Watch Retailer in Manchester
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might have connections in the customer service sector. A personal recommendation can really give you an edge when applying for roles.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a mate or in front of the mirror. Focus on showcasing your problem-solving skills and how you handle tricky situations – that’s what employers want to see!
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to highlight relevant experiences in your conversations. Show them why you’re the perfect fit for their team and how you can contribute to customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to stay updated on new roles and company news. Let’s get you that dream job!
We think you need these skills to ace Assistant Supervisor - Luxury Watch Retailer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV for the Assistant Supervisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how your background makes you a great fit for this position. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully resolved customer issues in the past. We love candidates who can demonstrate their ability to handle challenging situations with professionalism and empathy.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're serious about joining our team at StudySmarter!
How to prepare for a job interview at In Manchester
✨Know Your Product
Before heading into the interview, make sure you know the luxury watches the retailer offers. Familiarise yourself with their features, history, and what sets them apart in the market. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see how you handle challenging situations.
✨Practice Active Listening
During the interview, demonstrate your active listening skills by nodding, maintaining eye contact, and summarising what the interviewer says. This shows that you value their input and are engaged in the conversation, which is crucial in a customer service role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. Inquire about the company's approach to customer satisfaction or how they support employee development. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your values.
