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- Tasks: Convert inbound sales calls into luxury travel bookings and maximise sales opportunities.
- Company: Leading luxury travel provider with a focus on global expansion.
- Benefits: Competitive salary, generous holiday entitlement, and fabulous fam trips.
- Why this job: Join a fast-growing team and make an impact in the luxury travel industry.
- Qualifications: Fluency in German and proven sales experience in travel.
- Other info: Flexible working options and no weekend shifts!
The predicted salary is between 36000 - 60000 £ per year.
Are you a German Speaking candidate? Are you a Reservations Consultant, with experience in Tour Operations? Or do you have a passion for Sales or Travel? Do you prefer dealing over the phone? Then this is for you! Offering great hours, competitive basic and excellent on target earnings, my client is a leading provider of luxury travel experiences.
This is an exciting opportunity to join a fast-growing luxury travel business at a pivotal moment of global expansion. As the company launches a number of pioneering products alongside their established luxury portfolio, they are looking for a commercially driven Reservations Sales Executive to help convert demand into revenue. Based within the Reservations team, you will be responsible for converting inbound enquiries into confirmed bookings, maximising sales opportunities, and delivering a high-touch luxury service to both direct guests and travel trade partners. You will act as a brand ambassador for all of the companies' brands.
Responsibilities:- Converting inbound sales calls and booking enquiries into confirmed sales for both luxury brands
- Proactively selling across all the products/brands
- Achieving and exceeding individual sales targets and performance KPIs
- Identifying opportunities to upsell, cross-sell and maximise booking value
- Managing and servicing online bookings to ensure seamless conversion
- Responding to website enquiries with a strong focus on speed, accuracy and sales conversion
- Monitoring shared email inboxes and liaising with guests, travel agents, suppliers and internal teams
- Chasing outstanding payments to ensure timely revenue collection
- Maintaining exceptional product knowledge through regular in-house and external training
- Fluency in German (written and spoken) - essential
- Proven sales mindset with the ability to convert enquiries into revenue
- Previous travel sales experience
- Good working knowledge of a GDS system
- Experience using reservations or CRM/administration systems
- Strong commercial awareness and confidence in handling high-value bookings
- Previous experience within a luxury travel or premium brand environment
- Fabulous brand
- Excellent fam trips
- Extensive training in Manchester
- Generous holiday entitlement and other benefits
- If you are based in Manchester this would be a hybrid role, but full flexibility for fully remote depending on candidates experience
- Great working hours and no WEEKENDS!
Interested? Please follow the instructions to apply, attaching your CV. For any questions please contact Gemma.
German Speaking Travel Consultant in London employer: In Manchester
Contact Detail:
In Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Travel Consultant in London
✨Tip Number 1
Get to know the company inside out! Research their luxury travel offerings and understand what makes them stand out. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since you'll be converting inbound calls, rehearse how you'd handle different scenarios. Think about how to upsell or cross-sell while maintaining that high-touch service they’re after.
✨Tip Number 3
Be ready to showcase your fluency in German! Whether it’s during a phone call or a video interview, make sure you can confidently communicate in both languages. It’s a key part of the role, so let your skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, reach out to Gemma directly – she’s there to help you through the process!
We think you need these skills to ace German Speaking Travel Consultant in London
Some tips for your application 🫡
Show Off Your German Skills: Since fluency in German is essential, make sure to highlight your language skills right at the top of your CV. We want to see how you can communicate effectively in both written and spoken German!
Tailor Your Experience: When detailing your previous roles, focus on your travel sales experience and any achievements that demonstrate your ability to convert enquiries into bookings. We love seeing numbers, so if you've hit targets or exceeded KPIs, shout about it!
Be Personable: This role is all about delivering a high-touch luxury service, so let your personality shine through in your application. Use a friendly tone and show us your passion for travel and sales – we want to know why you're excited about this opportunity!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. Make sure to attach your CV and follow any specific instructions mentioned in the job listing. We can't wait to hear from you!
How to prepare for a job interview at In Manchester
✨Brush Up on Your German
Since fluency in German is essential for this role, make sure you practice speaking and writing in German before the interview. You might be asked to conduct part of the interview in German, so being comfortable with the language will show your confidence and suitability for the position.
✨Know the Luxury Travel Market
Familiarise yourself with the latest trends in luxury travel and the specific brands the company represents. This knowledge will not only impress your interviewers but also help you demonstrate how you can contribute to their sales goals and brand image.
✨Prepare for Sales Scenarios
Expect to discuss your previous sales experiences and how you've successfully converted enquiries into bookings. Prepare specific examples that highlight your sales mindset and ability to upsell or cross-sell, as these skills are crucial for the role.
✨Showcase Your Customer Service Skills
This role requires delivering a high-touch luxury service, so be ready to share examples of how you've provided exceptional customer service in the past. Highlight your ability to manage client relationships and ensure a seamless booking experience, as this will resonate well with the company's values.
