Senior UX Discovery Lead: Identity & Self-Service in Bristol
Senior UX Discovery Lead: Identity & Self-Service

Senior UX Discovery Lead: Identity & Self-Service in Bristol

Bristol Temporary 100000 - 132000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead UX discovery for helpdesk and self-service journeys, designing accessible user experiences.
  • Company: A leading consultancy known for its innovative approach to user experience.
  • Benefits: Up to £495 per day, hybrid working, and potential contract extensions.
  • Why this job: Make a real impact on user journeys while working with cutting-edge design tools like Figma.
  • Qualifications: Strong identity-centric UX experience and proficiency in Figma required.
  • Other info: Initial 6-month contract with opportunities for growth and extension.

The predicted salary is between 100000 - 132000 £ per year.

A leading consultancy is seeking a Senior UX Consultant to lead UX discovery for business-critical journeys in the helpdesk and self-service space. The ideal candidate will have strong identity-centric UX experience, proficiency in Figma, and an ability to design accessible user journeys.

This position offers up to £495 per day under an umbrella company and hybrid working arrangements in Manchester. Initial contract is for 6 months with potential extensions.

Senior UX Discovery Lead: Identity & Self-Service in Bristol employer: In Manchester

Join a leading consultancy that values innovation and creativity, offering a dynamic work culture where your expertise in UX can truly shine. With competitive pay and flexible hybrid working arrangements in the vibrant city of Manchester, you'll have the opportunity to grow professionally while contributing to impactful projects that enhance user experiences. Our commitment to employee development ensures that you will have access to resources and support for continuous learning and career advancement.
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Contact Detail:

In Manchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior UX Discovery Lead: Identity & Self-Service in Bristol

✨Tip Number 1

Network like a pro! Reach out to your connections in the UX field, especially those who have experience with identity-centric projects. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! Create a portfolio that highlights your best work in Figma and accessible user journeys. Make sure it’s easy to navigate and visually appealing – just like the designs you create!

✨Tip Number 3

Prepare for interviews by practising common UX questions and scenarios. Think about how you would approach business-critical journeys and be ready to discuss your thought process and design decisions.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Senior UX Discovery Lead: Identity & Self-Service in Bristol

UX Design
Identity-Centric UX Experience
Proficiency in Figma
Designing Accessible User Journeys
User Research
Wireframing
Prototyping
Collaboration Skills
Problem-Solving Skills
Stakeholder Engagement
Agile Methodologies
User Testing
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your identity-centric UX experience and proficiency in Figma. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for leading UX discovery in helpdesk and self-service journeys. Let us know what excites you about this opportunity.

Showcase Your Design Process: When applying, consider including a portfolio or examples of your work that demonstrate your ability to design accessible user journeys. We love seeing how you approach problems and create solutions!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the position!

How to prepare for a job interview at In Manchester

✨Know Your UX Stuff

Make sure you brush up on your identity-centric UX experience. Be ready to discuss specific projects where you've designed accessible user journeys, and how you used Figma to bring those ideas to life. This will show that you not only understand the theory but can also apply it practically.

✨Showcase Your Process

Prepare to walk through your UX discovery process step-by-step. Think about how you gather insights, define user needs, and iterate on designs. This will help the interviewers see your strategic thinking and how you approach complex problems in the helpdesk and self-service space.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare some thoughtful questions about the consultancy's current projects or challenges they face in UX design. This not only shows your interest but also gives you a chance to demonstrate your knowledge of the industry.

✨Be Ready for a Practical Test

Since this role involves hands-on design work, be prepared for a practical test or case study during the interview. Brush up on your Figma skills and think about how you would tackle a real-world problem related to identity and self-service. This is your chance to shine!

Senior UX Discovery Lead: Identity & Self-Service in Bristol
In Manchester
Location: Bristol

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