Role Description The Account Manager role is a full-time hybrid position based in the Oldham area. The Account Manager will manage and grow relationships with fashion customer accounts, acting as a key point of contact to understand hiring needs and provide consultative recruitment support. Day-to-day tasks include liaising with clients to take detailed briefs, coordinating candidate searches, presenting shortlists, and managing the recruitment process from interview scheduling to offer negotiation. The role involves monitoring account performance, identifying opportunities to expand services, and maintaining accurate records in CRM and tracking systems. The Account Manager will collaborate with internal colleagues to ensure high-quality service delivery, contribute to business development activities, and uphold professional standards in line with the company’s reputation.
Qualifications
- Demonstrated experience in account management, client relationship management, or sales within recruitment, fashion, or related industries.
- Strong communication, negotiation, and stakeholder management skills, with the ability to build trust and long-term client partnerships.
- Organizational and time-management abilities, including managing multiple customer accounts, meeting deadlines, and maintaining accurate documentation.
- Commercial awareness of the fashion and textile industries, with an understanding of roles such as buying, merchandising, design, and e-commerce.
- Proficiency in using CRM systems, MS Office (Word, Excel, PowerPoint), and digital communication tools to manage accounts and reporting.
- Previous experience in fashion, or consumer goods services is highly beneficial; a relevant qualification in business, marketing, or a related field is an advantage.
- Commitment to professional, inclusive, and ethical practices, with a focus on delivering high-quality service to both clients and candidates.
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Account Manager in Oldham employer: In Focus Recruitment Ltd
In Focus Recruitment Ltd is an exceptional employer, offering a dynamic work environment in the heart of Manchester. With a strong focus on employee growth and development, we provide ample opportunities for career advancement while fostering a collaborative culture that values creativity and innovation. Join us to be part of a passionate team dedicated to driving success in the fashion wholesale industry across the UK and Ireland.
