At a Glance
- Tasks: Create and optimise email campaigns for top brands like The Financial Times and Sky.
- Company: Join In Digital, a top-rated digital growth agency in Covent Garden.
- Benefits: Enjoy flexible working, team lunches, and a competitive salary with bonuses.
- Other info: Work in a vibrant office with great coffee and social events.
- Why this job: Develop your skills in a fast-paced environment while making an impact on exciting projects.
- Qualifications: 2-3 years in CRM or email marketing, with strong HTML and CSS skills.
The predicted salary is between 35000 - 45000 £ per year.
We're In Digital, a thriving digital growth agency based in Covent Garden and ranked as one of the best places to work in the UK – and we're currently seeking a CRM and Email Marketing Manager to join our brilliant team of marketers!
At In Digital, you will have the chance to build your skills across customer marketing, working hands‑on with prestigious brands such as The Financial Times, Experian and Sky.
This is a great opportunity for a data‑driven, hands‑on email marketer who enjoys the technical side of CRM – building, QA‑ing and optimising campaigns – and wants to grow their skills within a fast‑paced agency.
What will you do?
You will support the delivery of client projects, working closely with our CRM Managers.
This work varies but could include: Building and deploying email, push, and SMS campaigns in tools like Braze, Hubspot or SMFC, including audience segmentation, dynamic content, and automated journeys.
Hands‑on coding and troubleshooting of email templates using HTML and CSS.
QA‑ing campaigns thoroughly before send, checking rendering, links, personalisation and segmentation logic.
Supporting the build and maintenance of always‑on and lifecycle automations across the customer journey.
Assisting with data and audience management, ensuring segments and lists are accurate and up to date.
Analysing campaign performance, pulling reports, and identifying trends and opportunities to improve results.
Running A/B and multivariate tests, and using the results to inform future campaigns.
Maintaining CRM calendars and ensuring campaigns are delivered on time.
Building strong working relationships with clients and internal teams.
What do you need to be successful in this role?
2‑3 years of marketing experience, specifically within CRM or email marketing.
Strong, hands‑on experience with Braze, or similar platforms, is essential.
Confident working with HTML and CSS to build and troubleshoot email templates.
Good analytical skills, with the ability to interpret campaign data and draw out actionable insights.
Comfortable working in Excel and pulling together campaign reporting.
A keen eye for detail, particularly when it comes to QA and campaign accuracy.
Good communication skills and the confidence to collaborate with clients and cross‑functional teams.
Prior agency experience is a plus, but not essential.
Why work for In Digital?
A certified Sunday Times Best Places to Work in the UK for 2026 Best of both worlds: work in blue‑chip companies' marketing teams and in a fast‑growth agency at the same time Covent Garden office with a private bar, great coffee and an array of restaurants in the vicinity Rewarding work with great opportunities for development and progression Flexible working with working‑from‑abroad Regular team lunches and social events Subsidised gym & sports memberships A competitive salary with twice yearly bonus #J-18808-Ljbffr
Email Marketing Specialist in London employer: In Digital
At In Digital, we pride ourselves on being an exceptional employer that fosters a vibrant and collaborative work culture in the heart of Covent Garden. Our commitment to employee growth is evident through our flexible hybrid working model, competitive salary, and opportunities for rapid progression within a dynamic team. With regular team events, a private bar in our office, and a focus on solving meaningful customer challenges, we ensure that our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Email Marketing Specialist in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for In Digital and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like In Digital are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with In Digital on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at In Digital. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Email Marketing Specialist in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit In Digital. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of In Digital:Show us that you’ve done your homework! In your application, briefly mention what you admire about In Digital’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at In Digital
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at In Digital will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At In Digital, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
