At a Glance
- Tasks: Drive innovation in IT automation and enhance user experience through intelligent workflows.
- Company: Leading London tech firm focused on enterprise connectivity and cybersecurity.
- Benefits: Competitive salary, private healthcare, enhanced leave, gym discounts, and mental health support.
- Other info: Collaborative culture with excellent career progression and a focus on employee wellbeing.
- Why this job: Join a forward-thinking team and shape the future of automation in a dynamic environment.
- Qualifications: Experience in IT Service Management and strong scripting skills in PowerShell or Python.
The predicted salary is between 60000 - 70000 £ per year.
Location: London (Hybrid Working)
Salary: £60,000–£70,000 + bonus + excellent benefits
Benefits: Private healthcare, share plan, enhanced annual leave, pension, life assurance, gym discounts, mental health support, and more.
Our client, a leading London-based technology and managed services provider, is hiring an Automation Engineer to help drive innovation across Service Desk operations and IT automation. This is an opportunity to join a business that is transforming enterprise connectivity, managed IT, and cybersecurity services through a modern fibre network and fully in-house delivery model. With a strong reputation for technical excellence, operational quality, and customer experience, the organisation continues to invest heavily in automation, infrastructure, and modern service delivery.
As an Automation Engineer, you’ll play a key role in improving operational efficiency, streamlining support processes, and enhancing the end-user experience through intelligent automation and workflow optimisation.
What you’ll do:
- Collaborate with Service Desk teams to identify repetitive tasks and operational bottlenecks suitable for automation.
- Design, develop, and deploy scalable automation workflows aligned to business goals and compliance standards.
- Build and manage RPA solutions for ticket handling, escalations, notifications, and routine support tasks.
- Monitor, troubleshoot, and optimise automation processes to ensure reliability, performance, and accuracy.
- Work closely with technical and operational stakeholders to gather requirements and translate them into effective automation solutions.
- Maintain clear and structured documentation for workflows, automation architecture, and version control.
- Support wider process improvement and IT transformation initiatives across the business.
- Stay current with developments in automation technologies, RPA platforms, and ITSM best practices.
What we’re looking for:
- Experience working within Service Desk or IT Service Management environments.
- Hands-on experience with RPA and automation technologies, ideally within an MSP environment.
- Strong scripting and automation skills using PowerShell, Python, or similar technologies.
- Ability to analyse operational processes and translate them into scalable technical solutions.
- Experience working with Microsoft cloud technologies including Microsoft 365, Azure, and Intune.
- Strong communication and stakeholder engagement skills.
- A proactive mindset with excellent attention to detail and a passion for continuous improvement.
Desirable experience:
- ITIL Foundation or relevant automation certifications.
- Experience with additional automation platforms such as UiPath or Automation Anywhere.
- Knowledge of API integrations, databases, and cloud-based services.
- Exposure to change management and process improvement initiatives.
- Microsoft certifications including AZ-900, MS-900, or AZ-104.
Why join?
- Join a business investing heavily in technology, automation, and innovation across London’s enterprise infrastructure.
- Work within a modern technical environment supporting high-performance connectivity and managed services.
- Be part of a collaborative engineering culture with strong internal progression opportunities.
- Competitive salary between £60,000–£70,000 plus bonus and comprehensive benefits package.
- Strong focus on employee wellbeing, learning, and development.
- Opportunity to contribute to a business recognised for its growth, culture, and technical excellence.
Apply now to help shape the future of automation and operational excellence within a forward-thinking technology organisation.
Automation Engineer in London employer: IMT Resourcing
As a leading technology and managed services provider based in London, our company offers an exceptional work environment for Automation Engineers, characterised by a strong commitment to innovation and employee wellbeing. With a competitive salary, comprehensive benefits including private healthcare and enhanced annual leave, and a collaborative culture that prioritises professional growth, we empower our employees to drive meaningful change in enterprise connectivity and IT automation. Join us to be part of a forward-thinking team dedicated to excellence and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Automation Engineer in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or tech events related to automation. You never know who might have a lead on your dream job or can introduce you to someone at a company you're eyeing.
✨Show Off Your Skills
Create a portfolio showcasing your automation projects. Whether it's scripts you've written or workflows you've designed, having tangible examples of your work can really impress potential employers. Don't forget to share it on platforms like LinkedIn!
✨Ace the Interview
Prepare for common interview questions but also be ready to discuss specific scenarios where you've improved processes through automation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website! It shows you're genuinely interested and helps us keep track of your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Automation Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Automation Engineer role. Highlight your experience with RPA, scripting skills, and any relevant certifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention specific tools and technologies you've worked with, like PowerShell or Python. We’re keen on seeing how you can bring your expertise to our innovative projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at IMT Resourcing
✨Know Your Automation Tools
Make sure you’re well-versed in the RPA tools mentioned in the job description, like UiPath or Automation Anywhere. Brush up on your scripting skills with PowerShell or Python, as these will likely come up during technical discussions.
✨Understand the Business Goals
Familiarise yourself with how automation can drive efficiency and improve user experience in a Service Desk environment. Be ready to discuss specific examples of how you've identified bottlenecks and implemented solutions in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to automation. Think about past experiences where you’ve successfully automated processes and be prepared to explain your thought process and the outcomes.
✨Show Your Collaborative Spirit
Since the role involves working closely with various teams, highlight your communication and stakeholder engagement skills. Share examples of how you’ve collaborated with others to gather requirements and implement automation solutions effectively.
