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- Tasks: Provide hands-on IT support and enhance technology in a vibrant school environment.
- Company: Join an exceptional independent school committed to innovation and sustainability.
- Benefits: Enjoy 25 days holiday, wellbeing support, and career development opportunities.
- Why this job: Make a real impact on education by supporting modern IT systems.
- Qualifications: Experience with Windows, macOS, and cloud services; strong troubleshooting skills.
- Other info: Dynamic role with a focus on wellbeing and career progression.
Location: Taunton (on-site with some remote support)
Salary: Up to £30,000 per annum
Benefits: 25 days holiday + bank holidays, enhanced family leave, wellbeing support, life assurance + more
Our client, an exceptional independent school, is hiring an IT Support Technician to support a busy and vibrant education environment. This role offers the opportunity to play a hands-on part in keeping technology reliable, secure, and ready for daily use across a school community and partner sites.
You’ll be central to day-to-day IT operations, supporting staff and students while contributing to infrastructure upgrades and long-term improvement projects.
What you’ll do:
- Provide first- and second-line IT support across desktops, laptops, tablets and peripherals
- Act as the go-to contact for day-to-day technical issues, troubleshooting and escalation
- Support school events, ensuring AV, networking and classroom technology run smoothly
- Work closely with the Network Manager on upgrades, maintenance and infrastructure projects
- Manage and support servers, cloud services, networks and endpoint environments
- Maintain secure IT operations, including patching, backups, access control and safeguarding
- Deploy and manage end-user devices across Windows, macOS and ChromeOS
- Set up and troubleshoot AV systems, including interactive screens, projectors and digital signage
- Support Microsoft 365, cloud platforms and education-specific applications
You’ll work closely with teaching staff, support teams, students and external partners to ensure technology enhances learning and day-to-day operations.
What we’re looking for:
- Experience supporting end users across Windows 10/11, macOS and ChromeOS
- Knowledge of device management tools such as Intune, Autopilot, Apple School Manager or MDM
- Hardware troubleshooting experience across PCs, laptops, printers and peripherals
- Understanding of Windows Server, Active Directory, Entra ID (Azure AD) and Group Policy
- Exposure to Microsoft 365 (Exchange Online, SharePoint, Teams)
- Networking fundamentals including DHCP, DNS, TCP/IP, VLANs, switching and Wi-Fi
- Familiarity with backup, security and endpoint protection tools
- Experience supporting education technology, MIS platforms or classroom AV is highly desirable
The ideal candidate will be curious, organised and approachable, with strong communication skills and a genuine interest in learning and developing within a fast-paced, people-focused environment.
Why join?
- A varied, hands-on role with real impact in an education setting
- Supportive environment with clear training and development pathways
- Strong focus on wellbeing, inclusion and career progression
- Opportunity to grow alongside a values-led, sustainability-focused organisation
Apply now to play a key role in supporting modern, secure and innovative IT environments.
IT Support Technician in Taunton employer: IMT Resourcing Solutions
Contact Detail:
IMT Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Taunton
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have a lead on that perfect IT Support Technician role.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you’d troubleshoot issues with Windows, macOS, or classroom AV tech. We want you to show off your skills and confidence!
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. It shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the role and the school community.
We think you need these skills to ace IT Support Technician in Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT support experience, especially with Windows, macOS, and ChromeOS, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about IT support in an educational environment. Share specific examples of how you've solved technical issues or improved systems in the past to grab our attention.
Showcase Your Soft Skills: We’re looking for someone who’s not just technically savvy but also approachable and communicative. Make sure to mention any experiences where you’ve worked closely with others, especially in a teaching or support capacity.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, macOS, and ChromeOS. Be ready to discuss your experience with device management tools like Intune or Apple School Manager, as well as your troubleshooting skills with hardware. The more specific examples you can provide, the better!
✨Showcase Your Communication Skills
As an IT Support Technician, you'll be interacting with staff and students regularly. Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this will be crucial in your role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific technical issues or support scenarios. Think about past experiences where you've successfully resolved problems and be ready to share those stories. This will show your practical knowledge and problem-solving abilities.
✨Express Your Passion for Education Technology
Since this role is in a school environment, convey your genuine interest in how technology enhances learning. Share any relevant experiences you've had with education technology or classroom AV systems, and express your enthusiasm for contributing to a vibrant educational community.
