At a Glance
- Tasks: Provide hands-on technical support to CNC machining and production teams.
- Company: Specialist precision engineering manufacturer with a focus on innovation.
- Benefits: Competitive salary up to £46,000, career development, and mentoring opportunities.
- Other info: Dynamic role with opportunities for continuous improvement and process enhancement.
- Why this job: Make a real impact on production performance and mentor future engineers.
- Qualifications: Strong technical background in precision machining and CNC programming experience.
Our client, a specialist precision engineering manufacturer, is looking for an experienced Production Support Technician to provide hands-on technical engineering support across machining and production. This role sits between Engineering and Operations, supporting machinists, solving production issues, improving processes and ensuring engineering requirements are correctly implemented throughout manufacture.
The role:
- Provide hands-on technical engineering support to CNC machining and production teams
- Support the introduction of new and existing products into manufacture
- Identify and resolve engineering issues before and during production
- Provide technical leadership, coaching and support to machinists
- Improve machining processes to increase efficiency and machine utilisation
- Support CNC programming and programme optimisation
- Use CAD/CAM systems to support production requirements
- Review tooling, manufacturing methods and machining processes
- Carry out gap analysis and support accurate ERP system updates
- Apply structured problem-solving and continuous-improvement techniques
- Support non-conformance processes and raise NCRs where required
- Work closely with Production, Operations and Planning to resolve bottlenecks
- Support familiarisation and technical training where required
The Person:
- Strong technical engineering background within a precision machining environment
- Extensive knowledge of CNC machine capabilities and production processes
- Multi-axis CNC machining experience
- Experience setting work, selecting tooling and editing CNC programmes
- Strong knowledge of tooling and its application
- Experience machining complex precision components
- Experience working with difficult-to-machine materials
- Strong understanding of GD&T
- Ability to self-inspect components and measure critical tolerances/features
- Good understanding of CNC programming codes
- Ability to coach and support machinists
- Strong problem-solving and continuous-improvement mindset
Desirable:
- Apprentice trained within a mechanical engineering discipline
- CAD/CAM experience
- hyperMILL programming experience
- SolidWorks modelling/design experience
- New Product Introduction experience
- Experience with configuration management and engineering change processes
- ERP systems experience
- SMED / machining continuous-improvement experience
- Lean Six Sigma Green Belt or similar qualification
Why join?
- Technical role with real influence over machining and production performance
- Work on complex precision-engineered components
- Opportunity to mentor and develop machinists
- Involvement in NPI, process improvement and manufacturing engineering
- Broad role combining CNC expertise, CAD/CAM and problem solving
- Opportunity to drive improvements rather than simply operate machinery
Product Support Technician employer: IMT Resourcing Solutions
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StudySmarter Expert Advice🤫
We think this is how you could land Product Support Technician
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like IMT Resourcing Solutions, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Product Support Technician
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to IMT Resourcing Solutions specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Manufacturing Processes
Before you walk into the interview with IMT Resourcing Solutions, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like IMT Resourcing Solutions value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
