Senior Technical Support Engineer - Network in Oxford

Senior Technical Support Engineer - Network in Oxford

Oxford Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
IMT Resourcing Solutions

At a Glance

  • Tasks: Provide hands-on IT support to staff and students in a school environment.
  • Company: Leading managed service provider focused on the education sector.
  • Benefits: Pension scheme and perks package for added value.
  • Other info: Enjoy a stable 3-year fixed-term contract with great support.
  • Why this job: Be the trusted IT face, making a real difference in education.
  • Qualifications: 1st line IT support experience and troubleshooting skills required.

The predicted salary is between 40000 - 50000 Β£ per year.

Location: Oxford (On-site, 5 days per week)

Benefits: Pension scheme + perks package

Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment.

This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.

  • Deliver day-to-day on-site IT support to staff and students
  • Act as a visible, approachable IT presence across the school
  • Manage and prioritise helpdesk tickets in line with SLAs
  • Support classroom technology and digital learning tools
  • Maintain user devices, accounts, and core systems

Strong 1st line IT support experience in a user-facing role

Solid troubleshooting skills across hardware, software, and user issues

Experience with Microsoft 365, including user account management

Understanding of basic networking (DNS, DHCP, IP addressing)

Experience supporting devices, printers, and AV equipment

Opportunity to work in a well-supported on-site role with backing from a wider IT function

Long-term fixed-term contract (3 years) offering stability

Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment.

Senior Technical Support Engineer - Network in Oxford employer: IMT Resourcing Solutions

As a leading managed service provider in the education sector, our company offers a dynamic work environment where you can make a real impact on students and staff through dedicated IT support. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside a competitive benefits package that includes a pension scheme and additional perks. Working on-site in Oxford, you'll enjoy a collaborative culture that values your contributions and fosters a sense of community within the school setting.

IMT Resourcing Solutions

Contact Details:

IMT Resourcing Solutions Recruitment Team

We think you need these skills to ace Senior Technical Support Engineer - Network in Oxford

On-Site IT Support
Helpdesk Management
Troubleshooting Skills
Microsoft 365
User Account Management
Basic Networking (DNS, DHCP, IP Addressing)
Support for Devices and Printers