At a Glance
- Tasks: Provide hands-on IT support in a school environment and manage helpdesk tickets.
- Company: Leading managed service provider focused on the education sector.
- Benefits: Pension scheme, perks package, and long-term contract for stability.
- Other info: Join a supportive team with opportunities for growth in a dynamic environment.
- Why this job: Be the go-to IT person and make a real difference in students' learning experiences.
- Qualifications: 1st line IT support experience and troubleshooting skills required.
The predicted salary is between 30000 - 40000 Β£ per year.
Location: Oxford (On-site, 5 days per week)
Benefits: Pension scheme + perks package
Our client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment.
This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.
- Deliver day-to-day on-site IT support to staff and students
- Act as a visible, approachable IT presence across the school
- Manage and prioritise helpdesk tickets in line with SLAs
- Support classroom technology and digital learning tools
- Maintain user devices, accounts, and core systems
- Strong 1st line IT support experience in a user-facing role
- Solid troubleshooting skills across hardware, software, and user issues
- Experience with Microsoft 365, including user account management
- Understanding of basic networking (DNS, DHCP, IP addressing)
- Experience supporting devices, printers, and AV equipment
- Opportunity to work in a well-supported on-site role with backing from a wider IT function
- Long-term fixed-term contract (3 years) offering stability
Apply now to play a key role in delivering exceptional IT support within a growing education-focused environment.
Senior IT and AV engineer. in Oxford employer: IMT Resourcing Solutions
As a leading managed service provider in the education sector, our company offers a dynamic work environment where IT professionals can thrive. With a strong focus on employee growth and development, we provide comprehensive training opportunities and a supportive culture that values collaboration and innovation. Located in Oxford, this role not only ensures job stability with a long-term contract but also allows you to make a meaningful impact on the educational experience of students and staff alike.