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- Tasks: Provide 1st line IT support to staff and students in a school environment.
- Company: Well-established educational organisation with a focus on technology.
- Benefits: Competitive daily rate, hands-on experience, and potential for contract extension.
- Why this job: Make a real difference in a fast-paced educational setting while enhancing your IT skills.
- Qualifications: Experience in 1st line IT support and strong knowledge of Windows OS and Microsoft 365.
- Other info: Dynamic school environment with opportunities to work closely with teaching staff.
The predicted salary is between 30000 - 42000 £ per year.
Location: School-based | On-site | Oxford
Rate: Up to £170 per day (inside IR35)
Contract Length: 2 months (likely to extend)
Our client, a well-established educational organisation, is seeking an IT Technician to provide 1st line support within a school environment. This is a hands-on, on-site role supporting staff and students, with the opportunity for contract extension.
You’ll play a key role in ensuring day-to-day IT systems run smoothly, providing responsive support and resolving issues efficiently in a fast-paced educational setting.
What you’ll do:
- Provide 1st line IT support to staff and students
- Respond to helpdesk tickets, walk-ups, and classroom issues
- Troubleshoot hardware, software, and basic network problems
- Set up and maintain laptops, desktops, printers, and peripherals
- Support Microsoft 365, Windows environments, and user accounts
You’ll work closely with teaching staff and the wider IT team to minimise downtime and ensure a positive user experience across the school.
What we’re looking for:
- Proven experience in a 1st line IT support or IT technician role
- Strong knowledge of Windows OS and Microsoft 365
- Experience supporting hardware, printers, and basic networking
- Confident communication skills with non-technical users
- Previous experience in a school or education environment (desirable)
The ideal candidate will be approachable, proactive, and comfortable working on-site in a busy school setting.
IT Technician in Oxford employer: IMT Resourcing Solutions
Contact Detail:
IMT Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Oxford
✨Tip Number 1
Network, network, network! Reach out to your connections in the education sector or IT community. You never know who might have a lead on a role like the IT Technician position we have. Don’t be shy; let people know you’re on the hunt!
✨Tip Number 2
Prepare for those interviews! Brush up on common IT support scenarios and be ready to demonstrate your troubleshooting skills. We want to see how you handle real-life situations, so think of examples from your past experiences that showcase your problem-solving abilities.
✨Tip Number 3
Show your passion for education! When you apply for the IT Technician role, highlight any experience you've had in schools or with educational technology. It’s all about making that connection between your skills and the environment you’ll be working in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace IT Technician in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st line IT support and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your knowledge of Windows OS and Microsoft 365!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in a school environment and how you can contribute to a positive user experience for staff and students. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be working with non-technical users, it’s important to demonstrate your ability to communicate clearly. In your application, mention any experiences where you’ve successfully helped others understand tech issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and Microsoft 365. Be ready to discuss how you've supported hardware and resolved common issues in the past. This will show that you're not just familiar with the tech, but that you can handle real-world problems.
✨Practice Your Communication Skills
Since you'll be working with non-technical users, it's crucial to demonstrate your ability to explain technical concepts in simple terms. Consider role-playing with a friend or family member to practice how you'd communicate solutions to staff and students.
✨Familiarise Yourself with the School Environment
If possible, learn about the specific challenges schools face regarding IT support. Understanding the unique needs of an educational setting will help you tailor your responses during the interview and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a classroom tech failure or a helpdesk ticket backlog. Think through some scenarios beforehand and outline your thought process for resolving these issues efficiently.
