At a Glance
- Tasks: Lead and mentor a team of Network Engineers while optimising large-scale networks.
- Company: Join a leading provider of network infrastructure and managed technology services.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and enhanced annual leave.
- Other info: Be part of a collaborative culture focused on innovation and customer service.
- Why this job: Make a real impact in a fast-paced environment with significant growth opportunities.
- Qualifications: 5+ years in network operations with strong leadership and technical skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: London (Full-Time, Permanent)
Salary: Up to £50,000 + Bonus
Benefits: Employee Share Plan, Private Healthcare, Pension, Life Assurance, Income Protection, Enhanced Annual Leave, Mental Health Support, Cycle to Work Scheme and more.
Our client, a leading provider of network infrastructure, connectivity and managed technology services, is looking for a Network Operations Team Lead to oversee the performance, development and technical delivery of their Network Operations function. This is an excellent opportunity for a hands-on networking professional who enjoys leading technical teams while remaining involved in the design, maintenance and optimisation of large-scale service provider networks. You'll play a key role in ensuring network reliability, supporting business growth and delivering exceptional customer service.
What you'll do:
- Lead, mentor and develop a team of Network Engineers, creating a high-performance and customer-focused culture.
- Act as the senior technical escalation point for complex incidents, service requests and network-related issues.
- Manage the day-to-day operation of network services, ensuring high levels of availability and performance.
- Commission, maintain and upgrade core network infrastructure across a service provider environment.
- Plan and implement network changes while minimising operational risk and customer impact.
- Work closely with customers, internal stakeholders and third-party suppliers to resolve technical issues.
- Develop and maintain technical processes, procedures and knowledge base documentation.
- Drive continuous improvement initiatives, including automation, monitoring and operational efficiencies.
- Ensure network documentation remains accurate, detailed and up to date.
- Support planned and emergency out-of-hours maintenance activities when required.
You'll work closely with engineering, service delivery and operational teams to ensure customers receive a reliable, secure and high-quality networking service.
What we're looking for:
- Minimum 5 years' experience within a Network Operations, Service Desk, ISP or MSP environment.
- Previous experience leading or mentoring technical networking teams.
- Strong hands-on experience with routing, switching and wireless technologies.
- Excellent understanding of TCP/IP networking, MPLS and VPLS environments.
- Extensive experience supporting Juniper networking technologies within a service provider environment.
- Strong knowledge of BGP, RSVP-based MPLS networks, dual-stack networking and route reflectors.
- Experience with network automation, scripting and operational tooling.
- Knowledge of DDoS mitigation technologies and network security best practices.
- Understanding of industry frameworks such as PCI DSS, ISO 27001 and ITIL.
- Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders.
Desirable Experience:
- CCNA and/or CCNP certification.
- JNCIA-Junos or equivalent networking certifications.
- ITIL Foundation certification.
- Degree educated or equivalent industry experience.
- Experience with network monitoring platforms such as SolarWinds.
- Exposure to CRM and ERP platforms including Salesforce or Oracle.
Why join?
- Join a growing and ambitious technology organisation with significant investment in its network infrastructure.
- Lead a skilled technical team within a fast-paced and collaborative environment.
- Influence operational strategy, service improvements and automation initiatives.
- Competitive salary, bonus scheme and employee share plan.
- Private healthcare, pension, life assurance and income protection.
- 25 days annual leave, increasing with length of service.
- Wellbeing support, travel loan and discounted gym membership schemes.
The ideal candidate will be a proactive leader with strong technical expertise, excellent problem-solving skills and a passion for delivering outstanding network services. Apply now to lead a high-performing Network Operations team and help shape the future of critical connectivity services.
Network Operations Team Lead in London employer: IMT Resourcing Solutions
Join a dynamic and innovative technology organisation in London, where you will lead a talented team of Network Engineers in a collaborative and high-performance culture. With a strong focus on employee wellbeing, competitive benefits including private healthcare and an employee share plan, and ample opportunities for professional growth, this company is dedicated to fostering a rewarding work environment that empowers you to make a significant impact in the network operations field.
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Team Lead in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like IMT Resourcing Solutions and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like IMT Resourcing Solutions.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Network Operations Team Lead in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at IMT Resourcing Solutions.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at IMT Resourcing Solutions.
How to prepare for a job interview at IMT Resourcing Solutions
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
