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- Tasks: Provide 1st line IT support to staff and students in a school environment.
- Company: Well-established educational organisation with a focus on technology.
- Benefits: Competitive daily rate, hands-on experience, and potential for contract extension.
- Why this job: Make a difference in education by ensuring smooth IT operations.
- Qualifications: Experience in IT support, strong knowledge of Windows OS and Microsoft 365.
- Other info: Dynamic school setting with opportunities to enhance your tech skills.
The predicted salary is between 2000 - 3400 £ per month.
Location: School-based | On-site | Oxford
Rate: Up to £170 per day (inside IR35)
Contract Length: 2 months (likely to extend)
Our client, a well-established educational organisation, is seeking an IT Technician to provide 1st line support within a school environment. This is a hands-on, on-site role supporting staff and students, with the opportunity for contract extension.
You’ll play a key role in ensuring day-to-day IT systems run smoothly, providing responsive support and resolving issues efficiently in a fast-paced educational setting.
What you’ll do
- Provide 1st line IT support to staff and students
- Respond to helpdesk tickets, walk-ups, and classroom issues
- Troubleshoot hardware, software, and basic network problems
- Set up and maintain laptops, desktops, printers, and peripherals
- Support Microsoft 365, Windows environments, and user accounts
You’ll work closely with teaching staff and the wider IT team to minimise downtime and ensure a positive user experience across the school.
What we’re looking for
- Proven experience in a 1st line IT support or IT technician role
- Strong knowledge of Windows OS and Microsoft 365
- Experience supporting hardware, printers, and basic networking
- Confident communication skills with non-technical users
- Previous experience in a school or education environment (desirable)
The ideal candidate will be approachable, proactive, and comfortable working on-site in a busy school setting.
IT Technician employer: IMT Resourcing Solutions
Contact Detail:
IMT Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector or IT community. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common IT support scenarios. Think about how you'd troubleshoot issues with hardware or software and be ready to explain your thought process clearly.
✨Tip Number 3
Show off your personality! When you're in front of potential employers, let your approachable nature shine through. They want someone who can communicate well with both staff and students.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that could be perfect for you, so make sure you check them out and get your application in.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st line IT support and any relevant skills. We want to see how your background fits with the role, so don’t be shy about showcasing your knowledge of Windows OS and Microsoft 365!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in a school environment and how you can contribute to a positive user experience for staff and students. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be dealing with non-technical users, it's important to demonstrate your communication skills in your application. We love candidates who can explain techy stuff in simple terms, so give us examples of how you've done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS and Microsoft 365. Be ready to discuss how you've supported hardware and tackled basic networking issues in the past. This will show that you're not just familiar with the tech, but that you can handle it under pressure.
✨Practice Your Communication Skills
Since you'll be working with non-technical users, it's crucial to demonstrate your ability to explain complex IT concepts in simple terms. Consider role-playing common scenarios with a friend or family member to refine your approach and ensure you come across as approachable and clear.
✨Familiarise Yourself with the School Environment
If possible, do a bit of research on the school or educational organisation you're interviewing with. Understanding their specific IT needs and challenges can help you tailor your responses and show that you're genuinely interested in supporting their staff and students.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would troubleshoot common issues like printer problems or software glitches. Being able to walk through your thought process will demonstrate your problem-solving skills and hands-on experience.
