At a Glance
- Tasks: Provide top-notch technical support and manage modern infrastructure technologies.
- Company: Leading organisation in the education IT services sector.
- Benefits: Hybrid working, bonus scheme, pension, enhanced leave, and cool perks.
- Other info: Dynamic role with opportunities for growth and client interaction.
- Why this job: Take ownership of projects and make a real impact in tech support.
- Qualifications: Strong experience in networking, firewalls, and Windows Server.
The predicted salary is between 40000 - 40000 £ per year.
Location: Gloucestershire (Hybrid – weekly office visits + client travel)
Salary: Up to £40,000 + Bonus
Benefits: Hybrid working, bonus scheme, pension, enhanced leave + perks
Our client, a leading organisation in the education IT services sector, is hiring an Infrastructure Support Engineer to deliver high-quality technical support and infrastructure expertise across a growing client base. This role offers the opportunity to take ownership of helpdesk delivery while working on a wide range of modern infrastructure technologies, supporting both day-to-day operations and strategic projects.
What you’ll do:
- Provide 2nd/3rd line remote support to client IT teams
- Deliver onsite and remote project engineering across infrastructure environments
- Support and manage firewalls, networks, servers, and cloud platforms
- Conduct technical assessments and contribute to infrastructure roadmaps
- Act as an escalation point for complex technical issues
You’ll work closely with internal teams, client stakeholders, and IT managers to ensure a consistently high standard of service and delivery.
What we’re looking for:
Strong 2nd/3rd line experience across networking, firewalls, and Windows Server.
Infrastructure Support Engineer employer: IMT Resourcing Solutions
As a leading organisation in the education IT services sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With hybrid working options, competitive salaries, and a comprehensive benefits package including enhanced leave and a bonus scheme, we are committed to supporting your professional growth while you make a meaningful impact in the lives of our clients. Join us in Gloucestershire, where you'll have the opportunity to work with cutting-edge technologies and contribute to strategic projects in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in infrastructure support and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to networking, firewalls, and cloud platforms. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Infrastructure Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Support Engineer role. Highlight your 2nd/3rd line support experience and any relevant technical skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with networking, firewalls, and cloud platforms.
Showcase Your Problem-Solving Skills:In your application, don’t forget to include examples of how you've tackled complex technical issues in the past. We love seeing candidates who can think on their feet and provide effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd/3rd line support skills, especially around networking, firewalls, and Windows Server. Be ready to discuss specific technologies you've worked with and how you've solved complex issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging technical problems you've faced and how you resolved them. This role requires acting as an escalation point, so demonstrating your analytical thinking and troubleshooting abilities will impress the interviewers.
✨Understand the Company Culture
Research the organisation's values and mission in the education IT services sector. Tailor your responses to show how your personal values align with theirs, and express your enthusiasm for contributing to their goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the technologies they use. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
