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- Tasks: Lead the evolution of our eCommerce strategy and optimise customer journeys.
- Company: Join a leading SaaS provider transforming the distribution and automotive industries.
- Benefits: Enjoy a competitive salary, bonus, and enhanced lifestyle benefits with growth opportunities.
- Why this job: Be instrumental in shaping the future of eCommerce in a dynamic, innovative environment.
- Qualifications: 5+ years in product management, focusing on eCommerce platforms and B2B commerce.
- Other info: Hybrid role; must commute to the office 3 days a week.
The predicted salary is between 66000 - 77000 £ per year.
Location: UK (Hybrid – 3 days per week in the office either Reading, Nottingham, Birmingham or Newcastle)
Salary: Up to £110,000 + bonus
About the Company: Our client, a leading SaaS provider in the distribution, automotive, and rental industries, is undergoing a period of transformation. With a focus on innovation and an ever-expanding digital portfolio, this newly created role offers significant growth potential. As the business scales, the eCommerce division is pivotal to driving future success, and the Head of eCommerce will be instrumental in shaping its future.
Role Overview: We are seeking a strategic yet hands-on Head of Product - eCommerce to lead the evolution of the company’s digital commerce strategy. This role involves owning the product roadmap, optimising customer journeys, and driving the success of the eCommerce platform. You will lead the development of a fit-for-purpose commerce experience tailored to the needs of customers. The role will work across the full eCommerce lifecycle, ensuring seamless integration with the company’s internal systems and creating an effective customer self-service model.
What You'll Be Doing:
- Product Ownership: Define the vision, roadmap, and goals for eCommerce as a core product area. Take ownership of the customer journey from browsing to checkout, onboarding, and lifecycle management.
- Platform Development: Collaborate closely with engineering to make architectural decisions that balance speed, scale, and maintainability. Lead discovery and delivery of key platform features such as pricing logic, product configuration, and multi-tenant access.
- Optimisation & Performance: Use data to guide platform improvements, focusing on acquisition, conversion rates, and customer satisfaction. Ensure the platform is optimised for operational performance and compliance.
- Cross-functional Leadership: Be the primary point of accountability for eCommerce outcomes. Communicate effectively with stakeholders across the business, from developers to C-level executives, ensuring alignment on goals and progress.
What We're Looking For:
- A minimum of 5 years of experience in product management, with a focus on eCommerce platforms and B2B commerce.
- Proven success in evolving live B2B commerce platforms, particularly in SaaS, ERP, or enterprise technology environments.
- Strong technical knowledge, with the ability to collaborate with engineering teams on platform architecture, APIs, and integration.
- A data-driven mindset with experience optimising customer acquisition, retention, and lifetime value.
- Hands-on leadership with a collaborative approach, able to work across product, engineering, UX, marketing, and commercial teams.
What's in it for you:
- Basic salary up to £110,000 + bonus
- Enhanced lifestyle benefits and opportunity
- Exciting growth trajectory with significant progression opportunities
This position does not offer sponsorship and you must be willing to commute to the office on a hybrid basis.
Head of Product - Ecommerce employer: IMT Resourcing Solutions
Contact Detail:
IMT Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product - Ecommerce
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and SaaS. Understanding current market dynamics and innovations will help you speak confidently about how you can contribute to the company's growth.
✨Tip Number 2
Network with professionals in the eCommerce space, especially those who have experience in B2B platforms. Engaging with industry peers can provide insights and potentially valuable connections that may help you during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led product management initiatives in the past. Highlight your experience with data-driven decision-making and how it has positively impacted customer acquisition and retention.
✨Tip Number 4
Demonstrate your understanding of cross-functional collaboration by preparing to share how you've effectively communicated with various stakeholders in previous roles. This will show your ability to align teams towards common goals.
We think you need these skills to ace Head of Product - Ecommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in eCommerce and B2B platforms. Use specific examples that demonstrate your success in evolving live commerce platforms.
Craft a Compelling Cover Letter: Write a cover letter that outlines your vision for the eCommerce product area. Discuss how your background aligns with the company's goals and how you can contribute to their transformation.
Showcase Technical Knowledge: In your application, emphasise your technical knowledge and experience collaborating with engineering teams. Mention any specific technologies or methodologies you are familiar with that are relevant to the role.
Highlight Data-Driven Achievements: Provide examples of how you've used data to drive platform improvements in previous roles. This could include metrics related to customer acquisition, conversion rates, or overall customer satisfaction.
How to prepare for a job interview at IMT Resourcing Solutions
✨Showcase Your Product Vision
Be prepared to discuss your vision for the eCommerce product. Highlight how you would define the roadmap and goals, and share examples of how you've successfully owned a product journey from start to finish.
✨Demonstrate Technical Acumen
Since this role requires collaboration with engineering teams, brush up on your technical knowledge. Be ready to discuss platform architecture, APIs, and any relevant experience you have in making architectural decisions.
✨Use Data to Your Advantage
Prepare to talk about how you've used data to drive platform improvements in the past. Discuss specific metrics you've focused on, such as acquisition and conversion rates, and how these influenced your decision-making.
✨Emphasise Cross-Functional Leadership
This role involves working with various teams, so be ready to share examples of how you've effectively communicated and collaborated across departments. Highlight your experience in aligning stakeholders on goals and progress.
