Head of eCommerce / Digital Product

Job Opportunity: Head of Product – eCommerce Location: UK (Hybrid – 3 days per week in the office either Reading, Nottingham, Birmingham or Newcastle) Salary: Up to £110,000 + bonus Our client, a leading SaaS provider in the distribution, automotive, and rental industries, is undergoing a period of transformation. With a focus on innovation and an ever-expanding digital portfolio, this newly created role offers significant growth potential. As the business scales, the eCommerce division is pivotal to driving future success, and the Head of eCommerce will be instrumental in shaping its future. We are seeking a strategic yet hands-on Head of Product – eCommerce to lead the evolution of the company’s digital commerce strategy. This role involves owning the product roadmap, optimising customer journeys, and driving the success of the eCommerce platform. You will lead the development of a fit-for-purpose commerce experience tailored to the needs of customers. The role will work across the full eCommerce lifecycle, ensuring seamless integration with the company’s internal systems and creating an effective customer self-service model. Define the vision, roadmap, and goals for eCommerce as a core product area. Platform Development: Collaborate closely with engineering to make architectural decisions that balance speed, scale, and maintainability. Lead discovery and delivery of key platform features such as pricing logic, product configuration, and multi-tenant access. Optimisation & Performance: Use data to guide platform improvements, focusing on acquisition, conversion rates, and customer satisfaction. Ensure the platform is optimised for operational performance and compliance. Cross-functional Leadership: Be the primary point of accountability for eCommerce outcomes. A minimum of 5 years of experience in product management, with a focus on eCommerce platforms and B2B commerce. A data-driven mindset with experience optimising customer acquisition, retention, and lifetime value. Hands-on leadership with a collaborative approach, able to work across product, engineering, UX, marketing, and commercial teams. Basic salary up to £110,000 + bonus Exciting growth trajectory with significant progression opportunities This position does not offer sponsorship and you must be willing to commute to the office on a hybrid basis.