At a Glance
- Tasks: Support and maintain critical voice systems while expanding your networking skills.
- Company: Leading organisation in Cheltenham with a collaborative engineering team.
- Benefits: Hybrid working, competitive salary up to £55,000, and opportunities for technical growth.
- Other info: Join a supportive team focused on continuous improvement and technical excellence.
- Why this job: Broaden your expertise in voice and network technologies while making a real impact.
- Qualifications: Strong Cisco voice experience and a passion for learning networking technologies.
The predicted salary is between 55000 - 55000 £ per year.
Voice & Network Engineer
Location
Cheltenham, Gloucestershire - Hybrid Working
Salary
Up to £55,000 per annum
Job Type
Permanent
Working Pattern
Hybrid, 37 hours per week
The Opportunity
Our client, a leading organisation in Cheltenham, is looking for an experienced Voice & Network Engineer to join its established infrastructure team.
This is an excellent opportunity for an engineer with strong Cisco voice experience who wants to broaden their technical knowledge across enterprise networking, security and wider infrastructure technologies.
You’ll play a key role in supporting and maintaining business-critical voice systems, whilst developing your exposure to LAN, WAN, firewalls and wider network infrastructure.
Working within a close-knit team of experienced engineers, you’ll contribute to both day-to-day operational support and technical projects in an environment where reliability, collaboration and continuous improvement are key.
- What You’ll Be Doing
- Provide technical support, troubleshooting and maintenance across enterprise voice and unified communications systems.
- Support and administer Cisco Unified Communications Manager (CUCM), Cisco Unity and Microsoft Teams environments.
- Investigate and resolve complex voice-related incidents, ensuring minimal disruption to critical services.
- Support SIP connectivity, call routing and wider voice networking technologies.
- Work alongside experienced network engineers to develop your understanding of LAN, WAN, routing, switching and firewall technologies.
- Contribute to the configuration, maintenance, monitoring and optimisation of network infrastructure.
- Participate in BAU activities, infrastructure upgrades and technical improvement projects.
- Collaborate with internal teams and third-party suppliers to troubleshoot and resolve technical issues.
- Participate in an on-call rota, providing support for critical incidents across the wider network estate.
- What We’re Looking For
We’re particularly interested in speaking with engineers who have a strong background in enterprise voice technologies and a genuine interest in expanding their networking expertise.
Essential Experience
- Strong hands-on experience with Cisco Call Manager (CUCM) and Cisco Unity.
- Experience supporting Microsoft Teams and unified communications environments.
- Good understanding of SIP, Vo IP and voice networking technologies.
- Experience troubleshooting complex voice infrastructure issues.
- Working knowledge of LAN/WAN technologies and general networking principles.
- An understanding of routing, switching and firewall technologies, with a willingness to develop further.
- Strong analytical and troubleshooting skills.
- A collaborative approach and genuine enthusiasm for learning new technologies.
Desirable Experience
- Cisco UCCE or wider Cisco collaboration technologies.
- Cisco routing and switching.
- Firewalls including Cisco, Palo Alto or Check Point.
- Cisco ISE, 802.1X or network access control.
- Cisco wireless networking.
- Solar Winds or similar network monitoring tools.
Formal certifications are not essential. Practical technical experience, problem-solving ability and the right attitude are more important.
What Makes Someone Successful Here?
Our client is looking for someone who is naturally inquisitive, enjoys understanding how technologies work and isn’t afraid to ask why.
- Enjoy getting to the root cause of technical problems rather than simply applying fixes.
- Take ownership of issues and proactively investigate solutions.
- Are comfortable working across different technologies and learning from colleagues.
- Communicate clearly and enjoy contributing to a collaborative team.
- Want to continue developing your technical expertise beyond your core specialism.
Why Join?
- Broaden your technical expertise: Gain exposure to networking, wireless, cloud and security technologies alongside your core voice responsibilities.
- Work with business-critical systems: Support infrastructure where availability and reliability are essential.
- Experienced and supportive team: Join a collaborative group of engineers who share knowledge and support one another.
- A balance of BAU and project work: Contribute to technical improvements, upgrades and wider infrastructure projects.
- Hybrid working and competitive salary: Enjoy hybrid working from Cheltenham, with a salary of up to £55,000.
Voice & Network Engineer in Gloucester employer: IMT Resourcing Solutions
Join a forward-thinking organisation that prioritises information security and compliance, offering a collaborative work culture where your expertise as a GRC Analyst will be valued. With a focus on employee growth, you will have access to ongoing training and development opportunities, particularly in the latest Microsoft security tools and frameworks. Located in a vibrant area, this role not only provides meaningful work but also the chance to make a significant impact within the organisation's security landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Voice & Network Engineer in Gloucester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IMT Resourcing Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IMT Resourcing Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IMT Resourcing Solutions!
✨Direct Apply to IMT Resourcing Solutions
Let's not forget to apply directly through the IMT Resourcing Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Voice & Network Engineer in Gloucester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IMT Resourcing Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IMT Resourcing Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IMT Resourcing Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
