At a Glance
- Tasks: Mentor junior engineers and solve complex infrastructure issues in a hybrid role.
- Company: IMT Resourcing Solutions, a leader in technical support solutions.
- Benefits: Clear career path into leadership, hybrid work, and professional development opportunities.
- Other info: Exciting opportunity for growth in a supportive and innovative environment.
- Why this job: Join a dynamic team and make a real impact on customer service and technical excellence.
- Qualifications: Experience in 3rd line support with skills in Microsoft technologies and networking.
The predicted salary is between 40000 - 50000 £ per year.
IMT Resourcing Solutions is recruiting for a Senior Technical Support Engineer (3rd Line) in Cheltenham.
This hybrid role offers a clear career path into Team Leadership and Service Desk Management.
You will act as the senior escalation point, mentoring junior engineers and solving complex infrastructure issues.
You'll work with Microsoft server, Microsoft 365, Azure, AD, networking and virtualization technologies, driving improvements and documentation while delivering excellent customer
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Senior 3rd Line Engineer — Leadership Path (Hybrid) in Gloucester employer: IMT Resourcing Solutions
As a leading managed IT services provider based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With hybrid working options, competitive salaries, and a commitment to technical leadership, we empower our Escalation Team Leaders to mentor skilled engineers while tackling complex challenges in a supportive environment. Join us to be part of an ambitious team that values innovation and exceptional customer service.
