At a Glance
- Tasks: Manage existing client accounts and identify growth opportunities in IT services.
- Company: Leading IT Managed Services Provider with a focus on customer success.
- Benefits: Hybrid working, competitive salary, uncapped commission, and career progression.
- Other info: Collaborative environment with excellent support and growth potential.
- Why this job: Become a trusted advisor and help clients maximise their technology investments.
- Qualifications: Experience in account management within IT services and strong relationship-building skills.
The predicted salary is between 50000 - 65000 £ per year.
Our client, a leading IT Managed Services Provider, is looking to appoint an experienced Senior Account Manager to join their growing commercial team.
This is an opportunity to take ownership of an established portfolio of customers, building long-term relationships while identifying opportunities to grow revenue through additional managed services, solutions and strategic IT initiatives. Rather than focusing on new business, you'll work closely with existing clients, becoming a trusted advisor who understands their business and helps them maximise the value of their technology investment.
- Build strong, long-term relationships with key stakeholders and decision-makers.
- Identify opportunities to grow accounts through cross-selling and upselling managed services and IT solutions.
- Develop account plans that support customer objectives and revenue growth.
- Lead commercial discussions, proposals and contract renewals.
- Forecast pipeline activity and manage opportunities through the sales cycle.
- Collaborate with technical consultants, pre-sales specialists, service delivery teams and leadership to ensure customers receive an outstanding experience while uncovering new opportunities to add value.
Proven experience as an Account Manager, Senior Account Manager or Client Manager within an IT Managed Services Provider (MSP).
A strong track record of growing existing customer accounts through upselling and cross-selling.
Experience selling managed services, cloud solutions, cybersecurity, infrastructure or wider IT services.
Excellent relationship-building and stakeholder management skills.
Commercially driven with strong negotiation and account planning abilities.
Comfortable managing multiple customer relationships across a varied territory.
Full UK driving licence and willingness to travel across the South West and London.
The ideal candidate will be consultative, commercially minded and passionate about building lasting customer relationships. You'll enjoy working in a collaborative environment where customer success drives business growth.
Manage an established customer portfolio with genuine opportunities for growth.
Uncapped commission with realistic earning potential.
Hybrid working with just one day per week in the Gloucester office.
Join a successful and growing IT Managed Services business with excellent career development opportunities.
Work with a supportive technical and leadership team focused on customer success.
Apply now to help customers unlock more value from their technology while driving growth.
Account Managers/Senior Account Manager in Gloucester employer: IMT Resourcing Solutions
As a leading IT Managed Services Provider, our company offers an exceptional work environment that prioritises employee growth and collaboration. With a hybrid working model and a focus on nurturing long-term client relationships, you will have the opportunity to thrive in your role while enjoying competitive benefits and uncapped commission potential. Join us in Gloucester and be part of a supportive team dedicated to driving customer success and unlocking the full value of technology investments.
