At a Glance
- Tasks: Provide hands-on desktop and user support in a fast-paced environment.
- Company: Leading organisation offering a dynamic IT support team.
- Benefits: Competitive daily rate and immediate-start contract opportunity.
- Other info: Perfect for tech enthusiasts looking to make an impact in IT support.
- Why this job: Join a collaborative team and enhance your technical skills while helping users.
- Qualifications: Experience in Desktop Support with strong knowledge of Windows and Office 365.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a leading organisation within a secure and fast-paced environment, is looking for a Desktop Engineer to join their onsite IT support team in Cheltenham on an initial 3-month contract.
This is a hands-on role providing desktop and user support across a busy operational environment. This opportunity would suit an experienced Desktop Engineer who enjoys working directly with users, troubleshooting a wide range of technical issues, and operating within a collaborative support environment.
- Provide onsite desktop and user support across hardware, software and peripheral devices
- Support Microsoft environments including Windows 10/11 and Office 365
- You’ll work closely with wider IT teams and end users, delivering excellent customer service while maintaining strong technical standards.
- Previous experience in a Desktop Support or Desktop Engineer role
- Strong knowledge of Windows operating systems and Office 365
- Experience with hardware builds, deployments and troubleshooting
Immediate-start contract opportunity. Competitive daily rate inside IR35. Apply now to join a busy IT support function delivering critical onsite technical support.
Senior Desktop Technician in Cheltenham employer: IMT Resourcing Solutions
Contact Detail:
IMT Resourcing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Desktop Technician in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in desktop support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your troubleshooting abilities during interviews. Bring examples of past issues you've resolved, and be ready to talk through your thought process.
✨Tip Number 3
Stay updated on tech trends! Brush up on the latest Windows updates and Office 365 features. This shows you're proactive and passionate about your field, which employers love to see.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it helps us keep track of your application and get you in front of the right people faster.
We think you need these skills to ace Senior Desktop Technician in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Desktop Engineer. Focus on your hands-on skills with Windows 10/11 and Office 365, and don’t forget to mention any troubleshooting successes you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about this role and how your previous experiences make you the perfect fit for the team. Keep it friendly and professional.
Show Off Your Customer Service Skills: Since this role involves working directly with users, emphasise your customer service experience. We want to see how you’ve gone above and beyond to help others in a tech support setting.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at IMT Resourcing Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11 and Office 365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and technical prowess.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with users, prepare examples that highlight your ability to deliver excellent customer service. Think about times when you resolved a user issue effectively and how you communicated with them throughout the process.
✨Familiarise Yourself with the Company Culture
Research the organisation's values and work environment. Understanding their culture will help you tailor your responses and demonstrate that you're a good fit for their collaborative support team.
✨Prepare for Hands-On Scenarios
Expect practical questions or scenarios during the interview. Be ready to walk through your thought process on troubleshooting hardware or software issues, as this will showcase your problem-solving skills and technical knowledge.