3rd Line IT Engineer Location: Cheltenham (Hybrid) Salary: Up to £45,000 Job Type: Permanent, Full-Time About the Role Our client, an established and growing Managed Service Provider, is looking for an experienced 3rd Line IT Engineer to join their technical team. This is a fantastic opportunity to work on a mix of high-level support, infrastructure projects and cloud technologies, while benefiting from ongoing training and genuine career progression. What You'll Do: Provide 3rd line support and act as an escalation point for complex issues Support Microsoft 365, Windows Server, Azure and Active Directory environments Deliver infrastructure upgrades, cloud migrations and technical projects Troubleshoot networking, virtualisation and security-related issues Mentor junior engineers and contribute to service improvements What We're Looking For: Previous experience in a 3rd Line Support or Senior IT Engineer role MSP experience is highly desirable Strong knowledge of Microsoft 365, Windows Server, Azure and Active Directory Good networking knowledge (DNS, DHCP, TCP/IP, VPNs) Excellent troubleshooting, communication and customer service skills Why Join? Salary up to £45,000 Hybrid working Ongoing training and paid certifications Clear career progression Exposure to cloud and infrastructure projects Supportive, collaborative team Apply now to join a growing MSP where you'll work with modern technologies and continue developing your career
3rd Line Engineer in Cheltenham employer: IMT Resourcing Solutions
As a leading managed IT services provider based in London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With hybrid working options, competitive salaries, and a commitment to technical leadership, we empower our Escalation Team Leaders to mentor skilled engineers while tackling complex challenges in a supportive environment. Join us to be part of an ambitious team that values innovation and exceptional customer service.
