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- Tasks: Reach out to potential clients and secure appointments for Business Managers.
- Company: IMSM is a global leader in ISO consultancy, enhancing businesses' operational efficiency.
- Benefits: Enjoy flexible work options, generous holiday, fitness subsidies, and professional development opportunities.
- Why this job: Join a dynamic team focused on innovation, inclusivity, and personal growth in a thriving industry.
- Qualifications: Native German speaker with strong communication skills and a proactive attitude; sales experience is a plus.
- Other info: Celebrate your birthday with a day off and give back with a charity day off.
The predicted salary is between 24000 - 36000 £ per year.
IMSM (International Management Systems Marketing) is a global leader in ISO consultancy, offering high-quality ISO standards and services to organisations of all sizes, across all sectors. Our mission is to help companies achieve internationally recognised standards, enhancing their operational efficiency and market competitiveness.
Join Our Team as a German Speaking Appointment Setter!
As an Appointment Setter, you will play a vital role in our sales process by reaching out to prospective clients and securing high-quality appointments for our Business Managers. Your work will directly contribute to the success of our team and clients.
Role and Responsibilities:
- Proactively contact prospective clients by phone, using inbound lead data and other sources provided
- Secure quality appointments for IMSM Business Managers, following outlined KPIs and incentive schemes
- Organise and manage lead data efficiently to optimise outreach efforts
- Schedule and confirm meetings ensuring all relevant information is accurately recorded and shared with supervisors
- Maintain up-to-date calendars and appointment logs for Business Managers
- Provide administrative support related to appointment setting and diary management
Qualifications & Experience:
Essential:
- Native level of German
- A proactive and enthusiastic attitude with a strong desire to learn and succeed in sales
- Excellent communication skills particularly over the phone
- Ability to manage and prioritise multiple tasks in a fast-paced environment
- Self-motivated with a results driven mindset
Desirable:
- Previous experience in a call center, telesales or similar phone-based role
What We Offer in Return:
- Flexible Work Arrangements - Enjoy the freedom of fully remote or hybrid work options
- 25 Days Annual Holiday (Increasing with Service) - Start with generous holiday time
- Birthday Day Off - Celebrate your special day with a day off
- Charity Day Off - A paid day off to give back to your community
- Up to £15 per Month Fitness Subsidy - Stay healthy and motivated with a monthly fitness allowance
- Life Assurance - Enjoy peace of mind knowing you and your loved ones are covered
- Auto-Enrolment Pension Contributions - Secure your future with our pension plan
- Learning and Development Opportunities - Access to training workshops, courses, and continuous professional development
- Opportunities for Professional Growth - Support for career progression within the company
At IMSM, we believe in creating a workplace that’s built on collaboration, inclusivity, and continuous growth. We are committed to fostering a culture where Diversity, Equity, and Inclusion (DEI) are fundamental values, and where every team member feels respected, valued and empowered to succeed.
Are you ready to join us and be part of a dynamic, inclusive team that is shaping the future of ISO consultancy?
Appointment Setter employer: IMSM
Contact Detail:
IMSM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Setter
✨Tip Number 1
Familiarise yourself with ISO standards and the consultancy industry. Understanding the basics of what IMSM offers will help you engage more effectively with potential clients and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your phone communication skills in German. Since this role requires excellent verbal communication, consider role-playing scenarios with a friend or using language apps to enhance your fluency and confidence.
✨Tip Number 3
Develop a strong understanding of the sales process. Research common techniques used in appointment setting and be prepared to discuss how you can apply these strategies to secure quality appointments for the Business Managers.
✨Tip Number 4
Network with professionals in the ISO consultancy field. Join relevant online forums or LinkedIn groups to connect with others in the industry, which can provide insights and potentially lead to referrals or recommendations.
We think you need these skills to ace Appointment Setter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles in sales or customer service. Emphasise your communication skills and ability to manage multiple tasks, as these are crucial for the Appointment Setter position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your native-level German proficiency and how your proactive attitude aligns with IMSM's mission to empower businesses through ISO certification.
Highlight Relevant Experience: If you have previous experience in a call centre or telesales, make sure to detail this in your application. Use specific examples of how you successfully secured appointments or managed client relationships.
Showcase Your Motivation: In your application, express your desire to learn and succeed in sales. Highlight any instances where you've gone above and beyond to achieve results, as this will resonate well with IMSM's results-driven culture.
How to prepare for a job interview at IMSM
✨Showcase Your Communication Skills
As an Appointment Setter, excellent communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and engage in a friendly conversation. Practice common interview questions and answers to ensure you sound confident and approachable.
✨Highlight Your Proactive Attitude
IMSM values a proactive and enthusiastic approach. Share examples from your past experiences where you took initiative or went above and beyond to achieve results. This will show that you have the right mindset for the role.
✨Familiarise Yourself with ISO Standards
Understanding the basics of ISO standards can give you an edge. Research IMSM and its services to speak knowledgeably about how you can contribute to their mission. This shows genuine interest and preparation on your part.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready demonstrates your interest in the role and the company. Ask about the team dynamics, training opportunities, or what success looks like for an Appointment Setter at IMSM. This not only helps you gauge if it's the right fit but also leaves a positive impression.
