At a Glance
- Tasks: Lead the people experience strategy and enhance employee engagement across the organisation.
- Company: Join IMSERV, a leading UK data collection and energy metering expert.
- Benefits: Enjoy 28 days leave, enhanced pension contributions, and healthcare plans.
- Other info: Diversity and inclusion are central to our success and growth.
- Why this job: Shape a positive workplace culture and drive impactful people initiatives.
- Qualifications: Senior HR leadership experience and strong understanding of employee engagement.
The predicted salary is between 60000 - 80000 £ per year.
IMSERV is one of the UK's leading data collection and energy metering experts, delivering award-winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.
PURPOSE OF ROLE: As the Head of People Experience, you will lead the strategic direction and delivery of a best-in-class people agenda, ensuring a positive, engaging and high-performing employee experience across the organisation. You will play a critical role in shaping and delivering the People Strategy, leading key areas such as employee engagement, learning and development, talent, early careers, and organisational development. Acting as a trusted advisor to senior stakeholders, you will drive initiatives that enhance culture, capability, and overall organisational effectiveness. This role requires a strong balance of strategic thinking and operational delivery, ensuring that people initiatives are aligned to business objectives and deliver measurable impact.
MAIN RESPONSIBILITIES:
- Lead the development and delivery of the People Experience strategy aligned to business objectives.
- Drive employee engagement initiatives, focusing on key lifecycle moments to enhance retention and performance.
- Lead and develop the Learning & Development, Talent, and Early Careers agenda, ensuring strong capability building across the business.
- Shape and deliver organisational development and culture initiatives that support business transformation and growth.
- Partner with senior leaders to provide expert advice on people-related matters, influencing decision-making at executive level.
- Oversee succession planning and talent management strategies to build strong internal pipelines.
- Use data and insights to evaluate people initiatives, providing meaningful reporting and recommendations to the business.
- Lead the design and continuous improvement of employee experience programmes, policies, and processes.
- Drive initiatives to strengthen employer brand and support attraction, engagement, and retention of top talent.
- Ensure compliance with employment legislation, governance, and best practice across all people activities.
- Lead, coach, and develop the People Experience team, fostering a high-performance and collaborative culture.
- Work closely with wider People Team specialists to ensure a seamless and integrated HR service.
PERSON SPECIFICATION:
- Proven experience operating at a senior HR leadership level (Head of / Senior HRBP / People Lead).
- Strong experience across employee experience, engagement, organisational development, and talent strategy.
- Demonstrable experience influencing and partnering with senior stakeholders and executive teams.
- Strong commercial acumen with the ability to align people strategy to business performance.
- Experience leading and developing high-performing HR/People teams.
- Strong understanding of UK Employment Law and HR best practice.
- Data-driven mindset with experience using people analytics to inform decisions.
- Experience driving change and transformation programmes in a fast-paced environment.
- CIPD Level 7.
COMPANY BENEFITS:
- 28 days annual leave plus Bank Holidays.
- Annual leave Buy & Sell scheme.
- Enhanced Salary Sacrifice Pension Contributions.
- Life Assurance up to 6X Base Salary.
- Simply Health – Healthcare plan (Upgrades available).
- Car Salary Sacrifice Scheme.
Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled – helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK's leading and growing energy data collection and meter operations service provider.
Diversity and Inclusion: Diversity and inclusion have long been at the heart of IMSERV's success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that a balanced workforce encourages collaboration, innovation, and a strong sense of ownership—key drivers of the exceptional service we deliver to our customers.
Head of People Experience in Northampton employer: IMSERV
IMSERV is an exceptional employer that prioritises the well-being and development of its employees, offering a comprehensive benefits package including generous annual leave, enhanced pension contributions, and a healthcare plan. With a strong commitment to diversity and inclusion, IMSERV fosters a collaborative and innovative work culture, providing ample opportunities for professional growth and strategic influence within the organisation. Located in the UK, this role as Head of People Experience allows you to shape a best-in-class people agenda while contributing to the company's mission of delivering outstanding energy data services.
StudySmarter Expert Advice🤫
We think this is how you could land Head of People Experience in Northampton
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at IMSERV!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at IMSERV.
We think you need these skills to ace Head of People Experience in Northampton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at IMSERV. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to IMSERV and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at IMSERV. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to IMSERV's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at IMSERV
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with IMSERV.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at IMSERV will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact IMSERV and how you would contribute to adapting HR strategies.
