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For Companies At a Glance
- Tasks: Lead content strategies for product launches and ensure engaging, compliant communications.
- Company: Join IMSERV, a top UK data collection and energy metering expert.
- Benefits: Enjoy 28 days leave, healthcare plans, and social events.
- Why this job: Make an impact in a diverse team while driving product awareness and engagement.
- Qualifications: Experience with SMEs and strong content development skills required.
- Other info: Embrace a culture of diversity and innovation in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
IMSERV is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.
Main Responsibilities
- Develop and oversee content plans that support product launches, updates, and ongoing communications.
- Work closely with communications, commercial, and other teams to ensure content consistency and relevance.
- Ensure all product content meets company standards, regulatory requirements, and supports the brand’s voice.
- Ensure all product-related content is factually correct, up-to-date, and compliant with company standards.
- Align content with business goals to drive product awareness, engagement, and sales.
- Create content that is engaging and tailored to customer needs, improving satisfaction and retention.
- Regularly review and refine content strategies and processes to optimise effectiveness and efficiency.
Person Specification
- Previous experience working with SMEs with turnover between £20‑£100M is desirable.
- Ability to develop and oversee content plans that support product launches, updates, and ongoing communications.
- Strong skills in working cross‑functionally with communications, commercial, and product teams to ensure content consistency and relevance.
- Attention to detail and ability to maintain high standards for content quality, consistency, and brand alignment.
- Skill in tailoring content to address customer needs, drive engagement, and support service excellence.
- Understanding of regulatory requirements and internal policies to ensure content compliance and minimise risk.
- Proficiency in writing, editing, and managing product‑related materials.
- Ability to monitor and analyse the effectiveness of product content and recommend improvements.
Company Benefits
- 28 days annual leave plus Bank Holidays
- Annual leave Buy & Sell scheme
- Enhanced Salary Sacrifice Pension Contributions
- Simply health – Healthcare plan (Upgrades available)
- In Office & Out of Office Social Events
- Retailer Discounts Platform
- Employee Assistance Program
- Wellbeing Centre
- Car Salary Sacrifice Scheme
- Reward & Recognition
Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.
Product Content Lead in Milton Keynes employer: IMServ
Contact Detail:
IMServ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Content Lead in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their content strategies and think about how you can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Product Content Lead. Highlight your experience with SMEs and your knack for creating engaging content that drives customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at IMSERV and contributing to our mission of excellence.
We think you need these skills to ace Product Content Lead in Milton Keynes
Some tips for your application 🫡
Tailor Your Content: Make sure your application reflects the specific skills and experiences that align with the Product Content Lead role. Highlight your previous work with SMEs and how you've developed content plans that support product launches and updates.
Showcase Your Attention to Detail: We love a keen eye for detail! Ensure your application is free from typos and errors, and demonstrate how you maintain high standards for content quality and compliance in your previous roles.
Be Engaging and Relevant: Your written application should be engaging and tailored to us. Use clear language and structure to show how you can create content that resonates with customers and drives engagement.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at IMServ
✨Know Your Content Inside Out
As a Product Content Lead, you'll need to demonstrate a solid understanding of the products and services offered by the company. Make sure you research IMSERV thoroughly, including their metering technology and data management software. Be prepared to discuss how your content strategies can enhance product awareness and customer engagement.
✨Showcase Your Cross-Functional Skills
Highlight your experience working with different teams, such as communications and commercial departments. Prepare examples of how you've successfully collaborated in the past to ensure content consistency and relevance. This will show that you can effectively align content with business goals.
✨Emphasise Attention to Detail
Given the importance of compliance and quality in product content, be ready to discuss your approach to maintaining high standards. Share specific instances where your attention to detail has made a difference in your previous roles, especially in ensuring content accuracy and regulatory compliance.
✨Tailor Your Approach to Customer Needs
Demonstrate your ability to create engaging content that resonates with customers. Think about how you can improve customer satisfaction and retention through tailored content. Bring examples of how you've successfully addressed customer needs in your previous work to the interview.
