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For Companies At a Glance
- Tasks: Lead the content strategy for products, ensuring accuracy and engagement.
- Company: Join IMSERV, a leading energy data collection service provider in the UK.
- Benefits: Enjoy 28 days annual leave, healthcare plans, and social events.
- Why this job: Shape impactful content that drives product awareness and customer satisfaction.
- Qualifications: Experience with SMEs and strong writing/editing skills are essential.
- Other info: Diversity and inclusion are at the heart of our culture.
The predicted salary is between 36000 - 60000 £ per year.
The Product Content Lead is responsible for shaping and managing the content strategy for products within the organisation. The aim of the role is to ensure that all product-related content is accurate, engaging, and aligned with both commercial objectives and customer needs.
Main Responsibilities
- Develop and oversee content plans that support product launches, updates, and ongoing communications.
- Work closely with communications, commercial, and other teams to ensure content consistency and relevance.
- Ensure all product content meets company standards, regulatory requirements, and supports the brand’s voice.
- Ensure all product-related content is factually correct, up-to-date, and compliant with company standards.
- Align content with business goals to drive product awareness, engagement, and sales.
- Create content that is engaging and tailored to customer needs, improving satisfaction and retention.
- Regularly review and refine content strategies and processes to optimise effectiveness and efficiency.
Person Specification
- Previous experience of working with SMEs with turnover between £20-£100M is desirable.
- Ability to develop and oversee content plans that support product launches, updates, and ongoing communications.
- Strong skills in working cross-functionally with communications, commercial, and product teams to ensure content consistency and relevance.
- Attention to detail and ability to maintain high standards for content quality, consistency, and brand alignment.
- Skill in tailoring content to address customer needs, drive engagement, and support service excellence.
- Understanding of regulatory requirements and internal policies to ensure content compliance and minimise risk.
- Proficiency in writing, editing, and managing product-related materials.
- Ability to monitor and analyse the effectiveness of product content and recommend improvements.
Company Benefits
- 28 days annual leave plus Bank Holidays
- Annual leave Buy & Sell scheme
- Enhanced Salary Sacrifice Pension Contributions
- Life Assurance up to 6 X Base Salary*
- Simply health Healthcare plan (Upgrades available)
- In Office & Out of Office Social Events
- Retailer Discounts Platform
- Employee Assistance Program
- Wellbeing Centre
- Car Salary Sacrifice Scheme*
- Reward & Recognition
(*Length of service & T&Cs apply)
Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled – helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership. These are the key drivers of our business that our customers really look to us for.
(Please note that we reserve the right to close this position before the expiry date)
Seniority Level: Mid-Senior level
Employment type: Full-time
Job function: Marketing, Public Relations, and Writing/Editing
Industries: Professional Services
Content Lead in Milton Keynes employer: IMServ
Contact Detail:
IMServ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Lead in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at IMSERV or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to content strategy and product management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your creativity! Bring examples of your previous work that align with IMSERV's goals. Whether it's a content plan or a successful campaign, having tangible proof of your skills can really impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Content Lead in Milton Keynes
Some tips for your application 🫡
Tailor Your Content: Make sure your application reflects the specific skills and experiences that align with the Content Lead role. We want to see how your background fits with our needs, so don’t be shy about showcasing your relevant achievements!
Showcase Your Attention to Detail: Since this role requires high standards for content quality, it’s crucial to demonstrate your attention to detail in your application. Double-check for typos and ensure your writing is clear and concise – we love a polished submission!
Highlight Cross-Functional Experience: We work closely with various teams, so if you have experience collaborating across departments, make sure to mention it! Share examples of how you’ve successfully managed content projects with different stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at IMServ
✨Know Your Content Inside Out
Before the interview, make sure you thoroughly understand the products and services offered by the company. Familiarise yourself with their content strategy and think about how you can contribute to it. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Cross-Functional Skills
Since the role involves working closely with various teams, be prepared to discuss your experience in cross-functional collaboration. Share specific examples of how you've successfully worked with communications, commercial, or product teams to create consistent and relevant content.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this role. Bring examples of your previous work that demonstrate your ability to maintain high standards for content quality and compliance. Discuss how you ensure accuracy and alignment with brand voice in your content.
✨Be Ready to Discuss Metrics
The company values data-driven decisions, so be prepared to talk about how you've monitored and analysed the effectiveness of your content in the past. Share any metrics or results that showcase your ability to drive engagement and support business goals.
