At a Glance
- Tasks: Support the Field Team by managing equipment, tools, and administrative tasks.
- Company: Join IMSERV, a leading energy data and metering specialist in the UK.
- Benefits: Enjoy 28 days' holiday, bonuses, and a flexible leave scheme.
- Other info: Diverse and inclusive workplace with opportunities for career progression.
- Why this job: Be part of a dynamic team making a real impact in the energy sector.
- Qualifications: Strong IT skills, organisation, communication, and problem-solving abilities required.
The predicted salary is between 27900 - 34100 £ per year.
About the Company
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists.
We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
About the Role
The purpose of the role is to provide support to the Field Team in relation to supplying equipment and tools as required.
Responsibilities
- Ordering niche equipment
- Oversee Uniform Distribution
- Adding Technicians onto relevant systems e. g. (SAM/MOP/FUSE etc)
- Oversee off-boarding procedures (Van, Systems, Kit build, restock)
- Monitoring incoming e mails specifically Stock and FS inboxes, as well as incoming phone calls
- Raising Purchase Orders
- Undertake RICO Dispatch and Order booking and all relevant administration
- Carry out PAT Testing
- Undertake DSLAM Keys, Water Keys and Calibration Management
- Undertake Ringo Administration
- Undertake Ladder Inspections and Hire Requests
- Post Room duties
- Recording Lost Days
- Creating and Modifying SAM Orders
- Dealing with BASOL Enquiries
- Process OBASS Access Requests
- Entering Stock orders into SAM
- What you'll need
- Proven IT Skills in Microsoft Office and ability to work with multiple IT Systems
- Well organised and ability to meet deadlines and agreed SLA's
- Proven communication skills both verbal and written.
- Customer focused; can identify & respond to customer's need·
- Good problem-solving skills, able to grasp problems quickly & draw informed conclusions, escalating where appropriate.
- Willing to take ownership for issue resolution.
- Flexible, willing & able to cope with change in a pressurised environment
- Can manage own time to meet daily requirements
- Presentation skills In addition, the following are also required in order to progress to Analyst Level
- Ability to analyse, understand and interpret large amounts of data
- Can present technical information to non-technical people
- Can look at data to give figures and reasons for why something has happened.
Benefits
- 28 days' holiday plus Bank Holidays
- Buy & sell annual leave scheme
- Up to a 10% bonus
- Enhanced salary sacrifice pension
- Life assurance (up to 6x salary*)
- Simply Health plan (with upgrade options)
- Car salary sacrifice scheme*
- (*Length of service and T&Cs apply)
- Equal Opportunity Statement
At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work.
We welcome applications from people of all backgrounds, experiences and communities.
A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.
If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply.
(Please note that we reserve the right to close this position before the expiry date.)
Field Services Coordinator in High Wycombe employer: IMSERV
At IMSERV, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to excel. As a Field Service Coordinator, you'll benefit from competitive perks such as a generous holiday allowance, a bonus scheme, and a comprehensive health plan, all while contributing to our mission of delivering exceptional energy data services across the UK. Our commitment to employee growth and diversity ensures that you will thrive in a dynamic atmosphere that encourages innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Coordinator in High Wycombe
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like IMSERV and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at IMSERV!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like IMSERV keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Field Services Coordinator in High Wycombe
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to IMSERV:This is your chance to really connect with the team at IMSERV. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at IMSERV
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with IMSERV.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show IMSERV that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at IMSERV. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
