At a Glance
- Tasks: Coordinate software releases and ensure smooth deployments with minimal disruption.
- Company: Join IMSERV, a leading energy data and metering specialist in the UK.
- Benefits: Enjoy 28 days' holiday, bonuses, pension schemes, and health plans.
- Other info: Diverse team culture that values fresh perspectives and collaboration.
- Why this job: Be part of innovative projects that impact energy management across the UK.
- Qualifications: Understanding of application concepts and experience in operational environments.
About the Company
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
About the Role
The Release Coordinator supports the smooth delivery of IMSERVs bespoke and industry software deployments. Working under the direction of the Implementation Support Manager, the role helps coordinate pre-deployment activities, maintain testing environments, assist with release processes, and support stakeholders to ensure controlled, high-quality software implementations across the business.
Responsibilities
- Support the planning and coordination of software releases from development through to live environments, with minimal risk and disruption to the business.
- Assist with the production of, and, where required, produce comprehensive deployment plans, working with all stakeholders to ensure all sections of a go-live deployment are documented. Pre-go-live tests and go-live activities are owned and actioned in a sequential order to ensure a smooth transition.
- Work alongside system testers and user acceptance testers to ensure test activities align with release plans.
- Co-ordinate and manage the go-live deployment “as it happens” confirming with all action owners that the deployment is progressing according to plan. Taking initiative when issues arise and escalate issues promptly to the Implementation Support Manager.
- Contribute to ensuring the delivery of development and test is of high quality to ensure minimal maintenance support post go-live.
- Support the Implementation Support Manager to ensure all documentation has been agreed, signed off and accepted by the business before any commencement of go-live.
- Support the maintenance and scheduling of UAT and non-production environments.
- Assist in managing environment bookings, avoiding conflicts between projects and business activities.
- Maintain the environment and release tracker with accurate and timely updates.
- Support and collaborate with IT Service Delivery regarding planning of environment downtime for upgrades, patches, refreshes, deployments etc. Including coordinating with the business to ensure downtimes are planned appropriately and at mutually beneficial times.
- Support the IT Directorate's Forward Schedule of Change (FSC) administration and ensure information is shared accurately with the business.
- Assist with departmental audits, compliance reviews, and updates to policies and procedures.
What you'll need
- Understanding of application, database, and environment concepts (or the ability to quickly develop this knowledge).
- Familiarity with project or deployment lifecycle processes, or experience working within operational/service environments.
- Experience supporting, testing, or working with business systems and applications in a live environment.
- Ability to clearly communicate complex, technical issues to both operational users and technical teams.
- Strong communication skills, both written and verbal, with the ability to engage with stakeholders at all levels.
- Experience working with business-critical systems and maintaining high standards.
- Willingness to work flexibly on out of hours deployments when needed.
- Ability to plan ahead and identify potential issues across processes or project lifecycles.
Benefits
- 28 days' holiday plus Bank Holidays
- Buy & sell annual leave scheme
- Up to a 10% bonus
- Enhanced salary sacrifice pension
- Life assurance (up to 6x salary*)
- Simply Health plan (with upgrade options)
- Car salary sacrifice scheme* (*Length of service and T&Cs apply)
Equal Opportunity Statement
At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.
If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply.
(Please note that we reserve the right to close this position before the expiry date.)
Release Co-ordinator employer: IMServ Europe Ltd
IMSERV is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong commitment to employee growth, we provide comprehensive benefits including 28 days' holiday, a generous bonus scheme, and a supportive culture that values diversity and inclusion. Located in the heart of the UK, our team enjoys the opportunity to work on cutting-edge energy solutions while contributing to a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Release Co-ordinator
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughIMServ Europe Ltd's Website
Don’t forget to apply directly through IMServ Europe Ltd's website for the full-time Release Co-ordinator role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Release Co-ordinator
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IMServ Europe Ltd. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at IMServ Europe Ltd
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of IMServ Europe Ltd.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to IMServ Europe Ltd.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
