IMServ Europe Ltd is seeking a Customer Service Administrator to act as the central link between the business and its customers, blending front-line support with back-office administration. You will ensure smooth communication, resolve issues, and maintain high customer satisfaction.
The role involves handling queries via email and live chat, escalating to specialists, updating CRM records, generating reports, and coordinating with cross-functional teams to deliver quality service.
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Energy Customer Service & Admin Coordinator in Milton Keynes employer: IMServ Europe Ltd
IMSERV is an excellent employer that prioritises a collaborative work culture, fostering strong relationships between teams to drive success. With a focus on employee growth and development, we offer numerous opportunities for professional advancement in a dynamic environment. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to build your career.