IMServ Europe Ltd is seeking a proactive Customer Service Advisor to be the first point of contact for end users and partner customers in Milton Keynes. You will handle live chats, emails and some calls, resolve queries at first point of contact, and escalate when needed to ensure SLAs are met.
The role requires clear communication, a good command of English, and the ability to work in a busy environment. We offer benefits including bonus potential and pension enhancements.
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Customer Success & Escalations Specialist in Milton Keynes employer: IMServ Europe Ltd
IMSERV is an excellent employer that prioritises a collaborative work culture, fostering strong relationships between teams to drive success. With a focus on employee growth and development, we offer numerous opportunities for professional advancement in a dynamic environment. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a commitment to employee well-being, making it a rewarding place to build your career.
